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University-wide upgrade to Microsoft Teams

CURRENT STATUS

Last Updated On: 6/15/2022

WHAT IS HAPPENING?

UCF IT Unified Communications team has successfully migrated all Skype for Business users (both Voice and Collaboration) to Microsoft Teams. Because of the richer set of experiences offered in Teams, it replaces Skype for Business as the core communications client for Office 365. Teams’ functionalities will provide organizations a faster, more collaborative and efficient experience.

UCF Department and Business Units will be contacted directly over the 2022 Summer semester to begin planning for the Cisco to Teams Calling migration scheduled to occur in the Fall of 2022.

LEARN MORE ABOUT TEAMS CALLING

Access Teams pages to learn more about the Microsoft Teams Calling features and phone service.

Telephone Service

Learn more about Teams Calling Service Offerings

Guides

View Guides for Teams Calling

FAQs

View Teams Calling Frequently Asked Questions

Knowledge Base

Find answers to common questions​

Request Training

UCF faculty and staff can access training for Microsoft Teams Calling