Skip to main content

What has changed?

As of June 1, 2024, all Knights accounts, including access to Microsoft 365 apps (Word, Excel, Outlook, OneDrive, etc.), have been disabled. There is no option to purchase additional years or extend access beyond this date.

Any email forwarding that was set up prior to your account closure will remain in effect and will be disabled on October 1, 2024. Once disabled, any email sent to your Knights email account will bounce.

Why the change?

UCF has historically offered Knights accounts to former students and alumni as a courtesy without expiration. However, to remain in compliance with evolving technology standards, and to prevent unforeseen costs associated with Microsoft’s new data storage charges for Education customers, UCF will now limit University-issued Microsoft accounts to the following groups: admitted or currently enrolled students, faculty, support staff, and administrators.

Encountering issues with your account?

— Click To Contact IT Support —

Phone: 407.823.5117

Service Ticket: Click Here
For project feedback, click here to fill out our form. If you have any specific project-related questions regarding how the project will impact your role at UCF, email us at for a direct response.