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University-wide upgrade to Microsoft Teams Calling

TRAINING

Attend a free, online training course through Microsoft Teams! Our current course, Teams Calling will show you the basics of using the calling features in Microsoft Teams. Topics covered include:

  • Devices and setup
  • Answering a phone call
  • Dial a number
  • Use 1-click dialing
  • In-call features
  • Voicemail
  • Configuring Teams Calls settings

Upcoming Trainings
Wednesday, December 8th 3:00pm EST
Teams Calling UCF Faculty and Staff (open to all to sign up)
Link to register for event

Wednesday, February 9th 3:00pm EST
Teams Calling UCF Faculty and Staff (open to all to sign up)
Link to register for event

Wednesday, March 9th 3:00pm EST
Teams Calling UCF Faculty and Staff (open to all to sign up)
Link to register for event

Online Course Resources

Teams Calling – Level 100 Training
Course Recording
(September 1, 2021, 47 mins)
Course Recording
(October 8, 2021, 49 minutes)
Course Recording
(November 10, 2021)

LEARN MORE ABOUT TEAMS CALLING

Access Teams pages to learn more about the Microsoft Teams Calling features and phone service.

Telephone Service

Learn more about Teams Calling Service Offerings

Guides

View Guides for Teams Calling

FAQs

View Teams Calling Frequently Asked Questions

Knowledge Base

Find answers to common questions​

Request Training

UCF faculty and staff can access training for Microsoft Teams Calling