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University-wide upgrade to Microsoft Teams

TRAINING

Microsoft Training Videos for UCF
Watch and follow along with video tutorials that have been customized and tailored for Teams users at the University of Central Florida.

Microsoft Teams Calling - L100 Training

Teams Calling will show you the basics of using the calling features in Microsoft Teams. Topics covered include setting up devices, answering calls, dialing numbers, Using 1-click dialing, voicemail and configuring Teams Calling settings.

Teams Calling Training Deck – PDF

Recorded Trainings

Course RecordingSession 1
(September 1, 2021, 47 minutes)
Course RecordingSession 2
(October 8, 2021, 49 minutes)
Course Recording – Session 3
(November 10, 2021, 55 minutes)
Course Recording – Session 4
(December 8, 2021, 47 minutes)
Course Recording – Session 5
(February 9, 2022, 56 minutes)
Course Recording – Session 6
(February 6, 2022, 52 minutes)
Course Recording – Session 7
(March 1, 2022, 47 minutes)
Course Recording – Session 8
(March 9, 2022, 47 minutes)
Course Recording – Session 9
(March 15, 2022, 40 minutes)
Course Recording – Session 10
(March 1, 2023, 76 minutes)
Course Recording – Session 11
(March 8, 2023, 69 minutes)
Course Recording – Session 12
(March 15, 2023, 73 minutes)
Course Recording – Session 13
(March 22, 2023, 66 minutes)

Upcoming Trainings

Wednesday, March 22nd 3:00 PM EST –
Teams Calling Training – Click to Register

Getting Started with Microsoft Teams - L100 Training

An introductory training to Microsoft Teams that demonstrates how to easily communicate with your co-workers, save time while working and collaborating, and manage teamwork and projects in a central place.

Recorded Trainings

Course RecordingSession 1
(February 23, 2022, 60 minutes)
Course RecordingSession 2
(March 2, 2022, 53 minutes)
Course RecordingSession 3
(March 10, 2022, 53 minutes)

Upcoming Trainings

Check back often for more sessions..

Tips, shortcuts, and what’s new with Microsoft Teams - L200 Training

Learn how to further enhance communication and increase your efficiency and productivity within Teams. In this training for tips, shortcuts and what’s new with Microsoft Teams, you will discover tips to organize your workday even more effectively and make it easier to stay connected with colleagues.

Recorded Trainings

Course RecordingSession 1
(March 4, 2022, 58 minutes)

Upcoming Trainings

Check back often for more sessions..

Run effective Meetings with Microsoft Teams - L100 Training

Learn how to make your meetings engaging, productive and meaningful. This training on running effective meetings with Microsoft Teams will demonstrate how to use Microsoft Teams for your entire meeting experience.

Recorded Trainings

Course RecordingSession 1
(February 28, 2022, 60 minutes)
Course RecordingSession 2
(February 28, 2022, 52 minutes)

Upcoming Trainings

Check back often for more sessions..

Explore Teams and Channels in Microsoft Teams - L100 Training

Learn how to extend collaboration, provide visibility, and manage teamwork from a central space by exploring Teams and Channels in Microsoft Teams. Microsoft Teams is a robust collaboration tool, providing you anywhere, anytime access to your group projects, daily operations, knowledgeable resources, and large scope initiatives.

Recorded Trainings

Course RecordingSession 1
(March 3, 2022, 50 minutes)

Upcoming Trainings

Check back often for more sessions..

Increase Collaboration on Files with Microsoft Teams - L100 Training

Learn how to access and increase collaboration on files with Microsoft Teams. Whether your files live in Sharepoint, OneDrive for Business, or even a third-party cloud storage portal, Teams makes it easy for you and your work-group to collaborate.

Recorded Trainings

Course RecordingSession 1
(March 3, 2022, 52 minutes)

Upcoming Trainings

Check back often for more sessions..

LEARN MORE ABOUT TEAMS CALLING

Access Teams pages to learn more about the Microsoft Teams Calling features and phone service.

Telephone Service

Learn more about Teams Calling Service Offerings

Guides

View Guides for Teams Calling

FAQs

View Teams Calling Frequently Asked Questions

Knowledge Base

Find answers to common questions​

Request Training

UCF faculty and staff can access training for Microsoft Teams Calling