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Teams Calling Implementation Project – Schedule

University-wide upgrade to Microsoft Teams

SCHEDULE

All Cisco deskphones will be migrated to Microsoft Teams Calling. Please refer to the migration timeline below for more information.

  1. Starting Summer 2022: UCF IT will work with Department / IT Liaisons to gather information and staff will be deployed to each campus building to confirm phone locations.
  2. Fall 2022: UCF IT Telecommunications will migrated selected departments prior to the migration in the Spring of 2023.
  3. Spring 2023: UCF IT Telecommunications will migrate Cisco over to Teams Calling. After the migration Cisco deskphones will be replaced with an AudioCodes phone for Teams Calling.

Note: Until the university-wide upgrade is complete, please use Microsoft Teams for all chats, conversations, and audio and video meetings, including one-to-one audio and video calls. If you need to place or receive calls using a telephone number, please use Cisco deskphones.

A more detailed timeline and additional information about the upgrade will be provided to your department.

When is my department migrating?

Department Migration: All phone numbers on Cisco deskphones will be moved to Microsoft Teams Calling.

  1. Schedule Migration: UCF IT will reach out to your Department / IT Liason to advise of the scheduled change and to gather information.
  2. Visit Building Location: UCF IT will visit each building based on the schedule provided to your department to confirm location of Cisco deskphones.
  3. Move to Microsoft Teams Calling: Our support teams will move your UCF phone numbers to Microsoft Teams Calling over a designated weeknight or weekend.
  4. Install and replace legacy equipment: If your department previously purchased a deskphone from UCF IT Telecommunications for Cisco, the phone will be replaced with a new desk phone that is compatible with Microsoft Teams Calling.
  • Student Health Services
  • Karen L. Smith Faculty Center for Teaching and Learning
  • UCF Health
  • College of Medicine
  • Burnett School of Biomedical Sciences
1/25/2023  COMCOLLEGE OF MEDICINE
1/31/2023  CPSCENTER FOR PUBLIC SAFETY/SECURITY (Partnership 1)
1/18/2023  G415FRATERNITY AND SORORITY LIFE
2/7/2023  CB2CLASSROOM BUILDING II
2/13/2023  CSC1CREATIVE SCHOOL FOR CHILDREN  1
2/13/2023  CSC2CREATIVE SCHOOL FOR CHILDREN  2
2/13/2023  FC-EJIMMIE A. FERRELL STUDENT SERVICES COMMONS – E
2/13/2023  LESLABORATORY & ENVIRONMENTAL SUPPORT
2/13/2023  LPSLEISURE POOL SERVICES
2/13/2023  RS[RWC]
2/13/2023  RWCRECREATION & WELLNESS CENTER
2/16/2023  CSELCAREER SERVICES & EXPERIENTIAL LEARNING
2/20/2023  RCHROSEN COLLEGE OF HOSPITALITY
2/20/2023  RCH1ROSEN COLLEGE HOUSING  1             
2/20/2023  RCH2ROSEN COLLEGE HOUSING  2             
2/24/2023  BIOBIOLOGICAL SCIENCES BUILDING
2/24/2023  HS2HEALTH SCIENCES 2
2/27/2023  KPKNIGHTS PLAZA (WEST PLAZA)
3/13/2023   A115 ACADEMIC VILLAGES MAIL CENTER
3/13/2023   ADRF ARA DRIVE RESEARCH FACILITY
3/13/2023   ALUM FAIRWINDS ALUMNI CENTER
3/13/2023   ARNA UCF ARENA
3/13/2023   BA1 BUSINESS ADMINISTRATION I
3/13/2023   BA2 BUSINESS ADMINISTRATION II
3/13/2023   BIO BIOLOGICAL SCIENCES BUILDING
3/13/2023   BRA BIO-MOLECULAR RESEARCH ANNEX
3/13/2023   BRE BREVARD HALL
3/13/2023   CAPS COUNSELING & PSYCHOLOGICAL SERVICES
3/13/2023   CB1 CLASSROOM BUILDING I
3/13/2023   CC1 TECHNOLOGY COMMONS I
3/13/2023   CIT CITRUS HALL
3/13/2023   COM COLLEGE OF MEDICINE
3/13/2023   CPS CENTER FOR PUBLIC SAFETY/SECURITY (Partnership 1)
3/13/2023   CROL CREOL BUILDING
3/13/2023   CSB COLLEGE OF SCIENCES BUILDING
3/13/2023   ED EDUCATIONAL COMPLEX & GYM
3/13/2023   FC JIMMIE A. FERRELL STUDENT SERVICES COMMONS
3/13/2023   FC-A JIMMIE A. FERRELL STUDENT SERVICES COMMONS – A
3/13/2023   FC-B JIMMIE A. FERRELL STUDENT SERVICES COMMONS – B
3/13/2023   FC-E JIMMIE A. FERRELL STUDENT SERVICES COMMONS – E
3/13/2023   FC-G JIMMIE A. FERRELL STUDENT SERVICES COMMONS – G
3/13/2023   FC-H JIMMIE A. FERRELL STUDENT SERVICES COMMONS – H
3/13/2023   FSC FACILITIES & SAFETY – A
3/13/2023   PSY PSYCHOLOGY BUILDING
3/13/2023   LC65 LAKE CLAIRE BUILDING 56
3/13/2023   NSCM NICHOLSON SCHOOL OF COMMUNICATION
3/13/2023   TCH TREVOR COLBOURN HALL
3/13/2023   TA TEACHING ACADEMY
3/14/2023   ENG1 ENGINEERING I
3/14/2023   ENG2 ENGINEERING II
3/14/2023   H108 HERCULES BUILDING 108
3/14/2023   H109 HERCULES BUILDING 109
3/14/2023   HAB HOUSING ADMINISTRATION BUILDING
3/14/2023   HEC HARRIS CORPORATION ENGINEERING CENTER
3/14/2023   HPH HOWARD PHILLIPS HALL
3/14/2023   HS1 HEALTH SCIENCES 1
3/14/2023   IC INNOVATIVE CENTER  (HR) (old IST)
3/14/2023   JTWC JOHN T. WASHINGTON CENTER
3/14/2023   LIB JOHN C. HITT LIBRARY
3/14/2023   LNCC SANFORD BURNHAM
3/14/2023   MH MILLICAN HALL
3/14/2023   MIRC MORGRIDGE INTERNATIONAL READING CENTER
3/14/2023   MSB MATHEMATICAL SCIENCES BUILDING
3/14/2023   OSC OSCEOLA HALL
3/14/2023   PSB PHYSICAL SCIENCES BUILDING
3/14/2023   STUN STUDENT UNION
3/14/2023   TC1 TECHNOLOGY COMMONS I
3/14/2023   TC2 TECHNOLOGY COMMONS II
3/15/2023   N101 NIKE BUILDING 101
3/15/2023   N102 NIKE BUILDING 102
3/15/2023   N103 NIKE BUILDING 103
3/15/2023   OTC2 ORLANDO TECH. CENTER (BLDG. 300)
3/15/2023   OTC3 ORLANDO TECH. CENTER (BLDG. 300)
3/15/2023   OTC5 ORLANDO TECH. CENTER (BLDG. 500)
3/15/2023   OTC6 ORLANDO TECH. CENTER  (BLDG. 600)
3/15/2023   P2 PARTNERSHIP  2
3/15/2023   P3 PARTNERSHIP  3
3/15/2023   PRNT PRINT SHOP
3/15/2023   PVL RESEARCH PAVILION
3/15/2023   R1 RESEARCH I (FORMERLY IRIF)
3/15/2023   SEC SIEMENS ENERGY CENTER
3/15/2023   STTC SIMULATION TRAINING TECH CENTER  (BLDG. 700)
3/15/2023   UB1 UTILITY BUILDING I
3/15/2023   UTWR UNIVERSITY TOWER
3/15/2023   WD1 WAYNE DENSCH   1
3/15/2023   UTWR UNIVERSITY TOWER
3/15/2023   WD1 WAYNE DENSCH   1
3/15/2023   N157 HOUSING NIKE 157
3/15/2023   N159 NIKE HOUSING 159

For more information, please visit the frequently asked questions.

PROJECT OVERVIEW
CURRENT STATUS
SCHEDULE
PROJECT ROLES
FAQ
QUICK GUIDE
TRAINING
HELP WITH PHONES
GLOSSARY

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Knowledge Base

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