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Decommissioning Knights Email – Project Overview

Starting in 2023, UCF initiated the phase-out of Knights Mail accounts, transitioning students to UCF.edu accounts and removing inactive ones. By June 2024, all remaining Knights Mail accounts will be decommissioned and inaccessible. This project website aims to supplement communications that are directly sent to users which will be impacted by this change.

What IS changing?

This Spring 2024, UCF is starting a phased shutdown of @Knights.UCF.edu email accounts. Individuals with an active Knights Mail account will receive email communications detailing the next steps on how to handle emails and OneDrive data before their scheduled cut-off date. After June 2024, all remaining alumni and former students will no longer have access to their Knights accounts.

Why the change?

UCF has historically offered Knights accounts to former students and alumni as a courtesy without expiration. However, to remain in compliance with evolving technology standards, and to prevent unforeseen costs associated with Microsoft’s new data storage charges for Education customers, UCF will now limit University-issued Microsoft accounts to the following groups: admitted or currently enrolled students, faculty, support staff, and administrators.

Alumni

UCF alumni headshots- 1971
Click Here For More Information

Faculty

Student email migration page for Staff and Faculty
Click Here For More Information
Encountering issues with your NID@ucf.edu account?

— Click To Contact IT Support —

Phone: 407.823.5117

Email: itsupport@ucf.edu

Service Ticket: Click Here
For project feedback, click here to fill out our form. If you have any specific project-related questions regarding how the project will impact your role at UCF, email us at semproject@ucf.edu for a direct response.