What IS changing?
Starting in March, UCF will begin a phased shutdown of all @Knights.UCF.edu email accounts. After June 1, 2024, all remaining alumni and former students will no longer have access to their Knights accounts. Alumni, faculty, and former students with an active Knights Mail account will receive email communications from firstname.lastname@example.org detailing the next steps on how to export emails and OneDrive data to their personal email before their scheduled cut-off date.
Why the change?
Actions You May Want to Complete
Stay In Touch!
For many of our alumni, your Knights Mail account is the only method we have to keep in contact with you. We ask that you please take a few moments to provide updated contact information to the UCF Alumni Association.
As of June 1, UCF alumni, former students and faculty members with a Knights email address will no longer have access to their @Knights.UCF.edu email account. All emails within the Knights.UCF.edu account as well as contacts, calendars and files stored on OneDrive will be deleted. Attempts to send email to this account will bounce back as “undeliverable.” If you are using a Microsoft program (like Word, Excel, etc) that is licensed through UCF, this will become inaccessible.
The decommissioning of the Knights Tenant at UCF, a step towards enhancing our IT services, has already begun. We understand the importance of this transition for all Knights mail users and are committed to completing this process with care and efficiency by June 2024. Email messages will be sent to affected accounts, providing specific information and time tables. This phased approach is designed to ensure a smooth and supportive migration for our university community.
Your emails, contacts, calendars, M365 Apps and OneDrive data will no longer be accessible. Additionally, for many of our alumni, Knights Mail is the only method we have to keep in contact. If that is the case for you, we may be unable to update you on upcoming Alumni events and important information.
All alumni, former students and faculty with a @knights.ucf.edu electronic mail account will receive an email notification from email@example.com notifying them of the scheduled cutoff date along with recommended steps to complete.
Nothing. If you do not need to retain any data or emails from this account, no action on your part is required.
Following a trend among national universities, UCF’s decision is based on remaining compliant with evolving technology. UCF also sees this as an opportunity to establish long-term cost efficiencies related to Microsoft’s new data storage charges.
Microsoft accounts ending in @ucf.edu will remain for you and other admitted or currently enrolled students, as well as current faculty, instructors, support staff, and administrators. This decommissioning will only affect email accounts ending in @knights.ucf.edu.
Alumni in active professional advisory roles with UCF are eligible to request a sponsored UCF email account. A UCF staff member must submit a ticket on your behalf to start the process. For more, visit our Sponsored Accounts page.
Update your account to another email address to avoid losing access or communication with these services.
You can set up email forwarding at any time before your Knights account closes on June 1, 2024. After this date, the option to establish forwarding will no longer be available. However, any forwarding set up prior to your account closure will remain active until October 1, 2024, when the email tenant is completely decommissioned.
Please refer to this link on how to setup forwarding.
No, there is no option to purchase additional years or to provide an extension past June 1, 2024.
Alumni are responsible for backing up their own email and OneDrive data prior to their @knights.ucf.edu account closing.
This is likely because you are accessing your email through a web page.
Microsoft Outlook on the web does not provide a direct feature to export or download emails to a PST (Personal Storage Table) file. PST files are more commonly associated with the desktop version of Outlook. If you are using Outlook on the web, and you want to create a backup or export your emails, you will need to use the desktop version of Outlook to do so.
You will no longer have access to the following items attached to your Knight’s Mail account:
- Microsoft 365 apps (like Word, Excel, Outlook, etc)
- OneDrive cloud storage (account files)
- Outlook email account (messages, calendar, contacts)
- Please note that you may experience difficulties with any third-party service that uses your Knights email address