Faculty and staff
What's Changed?
All Faculty/Staff
- All faculty/staff can access the students’ new email addresses from within the Outlook global address list (GAL). This availability still falls under FERPA protection.
- All faculty/staff and students can collaborate via shared OneDrive files instead of reverting to Google Docs, Dropbox, etc.
- All faculty/staff can use Microsoft Teams with students for classroom instruction. This includes adding students to Teams Channels or inviting them to Teams Meetings/Webinars.
- Webcourses/Canvas directory will be synced with the Outlook GAL and emails sent via Webcourses/Canvas will be forwarded accordingly.
- Additional collaboration details to come!
Faculty/Staff that are Active Students with a @Knights.ucf.edu email
- All faculty/staff that are active students have had their @Knights.ucf.edu email merged with their ucf.edu account. They will no longer have access to their Knights.ucf.edu email account. Emails from the Knights email were moved to a folder called “Knights Mailbox” in their ucf.edu email box. Knights Email will be forwarded to their ucf.edu email account for a period of time.
Faculty/Staff that are Non-Active Former Students with a @Knights.ucf.edu email
- The future of Knights email accounts for non-active former students is still being considered.
New Tools for Faculty and Student Collaboration
Now that students have an @ucf.edu email account, it’s easier for faculty and students to collaborate using Teams!
Microsoft Teams: Praise
Step-by-Step PDF Video Instructions
Microsoft Teams: Status
Teams Status Step-by-Step Guide
News & updates
UCF has seen its last new @knights email account!
What You Need To Do
Student rosters in the Fall 2023 semester reflect the new student email addresses, as will email forwarding from Webcourses/Canvas.
If you collaborate with students using Microsoft Teams or third-party tools (such as Dropbox or Google Docs), you will need to re-invite the students with their new email addresses to collaborate. You will also need to update any managed mailing lists that include Knights Mail addresses to students’ new ucf.edu address on email marketing services – such as My Emma, Mailchimp, SendGrid etc.
Because active students will no longer use the @knights.edu email, we recommend replacing any mention of “Knights mail” with UCF email in any communications, documents or webpages to mitigate potential confusion. This includes but is not limited to, course syllabi, instructional documents and other materials.
More information will be uploaded to this website and communicated in the coming months. Please keep an eye out for new website content and emails mentioning the Student Email Migration Project to stay informed.
How To
- Email Migration Project At A Glance 🔗
- UCF Email Office 365 Overview 🔗
- How can I get help with the email change from @knights.ucf.edu? 🔗
- Using UCF Email to Download Microsoft Office 🔗
- Finding People and Contacts in the Global Address List in Outlook 🔗
- How do I search the global address list (GAL)? 🔗
- Changing the Default Address Book in Outlook 🔗
- Overview of Microsoft Teams and Channels 🔗
- How do I create a Microsoft Team? 🔗
- How do I Create or Upload a File in Microsoft Teams? 🔗
- How do I download a file in Teams? 🔗
- How do I get to my OneDrive files with my new email? 🔗
- How do I move my OneNote Notebooks? 🔗
- How do I login to Zoom? 🔗
- Zoom Troubleshooting Guide 🔗
FAQs
All active students’ email addresses were migrated to a new NID@ucf.edu account.
To improve communication and collaboration between students, faculty and staff at UCF. This process also enhances platform security, governance and administration.
If you collaborate with students using third-party collaboration tools such as Dropbox or Google Docs, you will need to re-invite the students by using their new email addresses to collaborate. Or you may use OneDrive documents for easier, streamlined collaboration.
There will be no changes to faculty/staff email unless the current faculty/staff member is also a student, or they have a @Knights.ucf.edu email account. Those with a current student status will have their student mailbox, calendar and contacts merged with their employee email account and will begin receiving student emails to their @ucf.edu account.
All students will have access to faculty and staff email addresses from the Outlook global address lookup to enhance collaboration. This information is still protected by FERPA.
All emails sent to the @Knights.ucf.edu email will be forwarded to your @ucf.edu account, giving you time to switch the email address linked to your accounts.
Microsoft Teams data will not be migrated over.
Students can change their default sending address – the email name that appears when sending an email – by October. Additional communications will be shared once this process becomes available.
Mail will be forwarded from @Knights.ucf.edu accounts to the @ucf.edu accounts through the Fall 2023 semester.
There is no difference between the two terms. “Student Email” was traditionally used to refer to Knights email. “UCF Email” has been used when referring to the new email accounts students will be migrating to.
Going forward, the terms will be synonymous when referring to the email account used for all official UCF communications for students, staff and faculty.
O365 Email accounts will be available to students from the time they are accepted to UCF, through graduation. After graduation or the completion of the final enrolled semester, O365 Email access will remain active according to the following guidelines: one year for standard graduates and three years for international students.
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