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PROJECT MANAGEMENT OFFICE

The UCF IT Project Management Office (PMO) is a team of professional Business Systems Analysts and Project Managers who work to ensure that projects and programs are successfully managed and delivered in an effective, repeatable, standardized way.

Current Projects

MEET OUR TEAM

Terri Garrett, MEd, PMP, CSM
Visiting Associate Director, PMO

Philip Magyar, MBA, PMP
IT Manager, Project & Planning

Pam Barkman, PMP
IT Project Manager III

Pamela Jones, MA, PMP
IT Project Manager III

Jenee Vivenzo
IT Project Coordinator

Michael Cartwright
Student Staff, PMO Support

Michael Wray-Facey, CAPM
IT Project Manager II

Calston Llewellyn
IT Project Manager II

Lucrecia Krause, MBA, PMP
Manager, Business Analysis

Miriam Booth
Business Systems Analyst II

Joey Berchmans, CAPM
Business Systems Analyst I

L’oreal Smith
Student Staff, PMO Support

Our Mission

The Mission of the UCF IT PMO is to provide effective, efficient, and predictable project delivery services that create business value while improving project and resource management capabilities.

Our Vision

The Vision of the UCF IT PMO is to become the Center of Excellence for project leadership and portfolio management within UCF. The PMO will enable the improved performance of IT programs and portfolios year over year, and university stakeholders will recognize the PMO as the collaborative resource for project, program, and portfolio management and leadership expertise. PMO project and portfolio management and governance processes will be aligned across the university to the benefit of students, faculty, and staff.

What we Do

Project and Program Management

  • Timely and accurate project communication and reporting
  • Effective project risk management and escalation
  • Effective scope, schedule, and budget planning and management
  • Delivery of projects on time, within budget, and within scope

Business Analysis

  • Scope development
  • Requirements gathering and translation
  • User-test planning
  • Process documentation
  • Requirements validation

Portfolio management

  • Project intake and pipeline management
  • Strategic scoring and alignment of projects to university goals
  • Prioritization of projects based on governance and resource capacity
  • Facilitation of governance process

Governance

  • Management of tools and dashboards to enable resource forecasting and decision-making
  • Project document repository and archive
  • Templates and process documentation to assist with managing project efforts in a consistent, efficient manner
  • Reporting to enable early visibility into project performance

Team Initiatives

  • Become a Project Management Center of Excellence
  • Enable Improved Performance of IT Programs and Portfolios
  • Increase university-wide awareness that the PMO is a collaborative resource for project, program and portfolio management expertise
  • Align Project & Portfolio Management with governance processes across the university