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Follow Our Progress

Moving to the cloud requires a complete transformation of IT culture and will fundamentally change the way we offer services to customers.

This transition will not happen overnight. It is a multi-year effort, built on incremental improvements as well as a larger cloud maturity plan with well-defined objectives. The scale and speed of cloud innovations demand a deliberate approach to process and architecture design to ensure a successful delivery of services.

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Active Cloud Projects

how we’ll get there

Gartner Research recommends that organizations follow a multi-year Cloud Adoption Maturity Plan.

Overall progress is tracked along four phases of overall maturity: Elementary, Specialized, Streamlined, and Optimized. Key milestones for successful cloud adoption are contained within five major workstreams: Organizational, Governance, Architecture, Provider Brokerage, Cloud Operations.

UCF IT will track its progress toward each milestone along the five workstreams and across each phase of cloud maturity. We will review our overall progress annually, set new goals, and identify specific milestones to focus on in order to achieve those goals.

Elementary
Specialized
Streamlined
Optimized
Organizational
Construct Organization

The people, teams, and structure involved in designing, implementing, securing, supporting, and utilizing public cloud services

Governance
Develop Application Readiness

The set of principles, policies, standards, processes, and guidelines that enables IT to successfully leverage public cloud services to meet business goals

Architecture
Set Integration Foundations

The tactical and strategic architectural work that enable organizations to consume public cloud services efficiently and securely

Provider Brokerage
Risk-Based Management

The act of evaluating, selecting, negotiating, and managing public cloud service provider relationships

Cloud Operations
Operational Stability

The ability to efficiently manage and operate in a controllable manner within public cloud environments

Current Milestones In Progress
75%

Develop Cloud Architect Role
Define and implement specific job duties for the Cloud Architect whose primary responsibility will be to establish public cloud architecture design decisions. Offload existing, non-cloud related duties.

50%

Create Cloud Engineering Team
Primary responsibilities include research, implementation, and management of all UCF IT PaaS and IaaS public cloud services. They will also serve as a consultation resource for other technical areas and customers. Offload non-cloud related duties as resources are made available.

75%

Implement Application Readiness Assessment
To ensure new IT solutions follow our cloud-first strategy, implement a Service Strategy Review framework into the UCF IT Project Intake process. These criteria will be based on various risk metrics, technical considerations, and overall business value.

50%

Implement Hybrid Cloud Technology Framework
Continue deployment of hyper-converged infrastructure and virtualization automation to support our on-going migration from an on-premises datacenter to an off-site private cloud environment. This will serve as an important foundation to future hybrid cloud integrations.

50%

Implement Financial Management & Chargeback
Develop a scalable process to identify billable assets, enable detailed billing, and segregate costs into department-level bills that can then be allocated to internal cost centers. Provide customers with the “fully-burdened cost” of delivering IT solutions.

What We’ve Done

As our journey to the cloud continues, here’s just a few of the major achievements we’ve completed related to SaaS application delivery, operational improvements, service offerings, and strategic initiatives.

  • Canvas Learning Management System
  • Panopto Video Lecture Capture
  • ServiceNow Lifecycle & Incident Management
  • ProctorHub Assessment Authentication
  • Azure Classic migration to Azure Resource Manager 
  • Regionally-redundant identity federation services in Azure
  • Dedicated connectivity between UCF and Azure
  • O365 Project Online for UCF IT project management
  • Materia interactive learning migration to AWS

2014 - 2016

2017

  • Executive approval of Cloud First strategy
  • Introduction of Cloud Maturity Roadmap
  • Email services migration to O365 Exchange Online
  • O365 OneDrive for personal online file storage
  • O365 Power BI for cloud cost management
  • First major customer application in Azure IaaS
  • Duo Multi-Factor Authentication
  • O365 Advanced Threat Protection for enhanced email security
  • Azure DNS service availability
  • Azure Backup service availability
  • UCFMobile migration to Modo Labs Mobile Engagement & Communication
  • Canvas static content delivery migration to AWS CloudFront
  • Obojobo learning modules migration to AWS
  • Formation of UCF IT Cloud Engineering Group
  • Archival data retention migration from tape to cloud storage
  • Azure Site Recovery evaluation for disaster recovery
  • AWS Direct Agreement in place
  • O365 Teams for enterprise collaboration
  • SnapLogic Enterprise Integration Platform
  • Dedicated Azure connectivity upgrade from 100Mbps to 650Mbps

2018

2019

  • Azure DevOps for UCF IT application development
  • UCF IT Cloud Website online
  • UDOIT Canvas course accessibility scanning and remediation for faculty
  • UCF IT appoints Cloud Architect
  • SCCM Cloud Management Gateway for client management
  • Low-cost Reserved and Burstable virtual machines
  • HIPAA-compliant file server availability in Azure
  • Azure SQL for managed cloud databases
  • UCF Here for student class attendance logging
  • Live OS and database updates to regionally redundant identity services architecture
  • Web application hosting and development with Azure App Service
  • Rapid hybrid deployment of Citrix Cloud into Azure to support remote learning with UCF Apps

2020

What’s Next

As our journey to the cloud continues, UCF IT will continue to research and adopt the latest technologies so that we can fulfill our mission to provide innovative, responsive, and reliable technology solutions for our customers. These are some of the enhancements and exciting new offerings we’re currently working on.

Improve firewall capabilities and implement key vault services for improved encryption management

Upgrade application and DNS load balancing for increased reliability, availability, and network performance

Centralized repository for Canvas data using AWS Data Lake to run data analytics and visualizations

Simple, secure, and fully managed cloud file shares using Azure Files

Secure, compliant, and scalable enterprise environment to enable rapid and automated multi-account creation capabilities for our customers using AWS Control Tower

An AWS hosted mobile application to assist students transitioning from Direct Connect schools to UCF

Azure API Management to secure, publish, and manage micro services as APIs

QuestionUp, an AWS hosted mobile application for student classroom engagement