February 21, 2019
Estimated Price $37 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION The analog line provides dial tone, ringing, and two-way voice communications. All telephone industry standards. FUNCTIONALITY LIST The analog line provides dial tone and industry standard supervisory voltage and talk battery for standard two-way analog voice communications. TECHNICAL SPECIFICATIONS Industry standard 5 to 15 volts DC talk battery, 48 volt DC supervisory voltage, loop current 23 to 35 Dcma, CPC Open loop…
February 21, 2019
Estimated Price $37 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION The analog line provides dial tone, ringing, and two-way voice communications. All telephone industry standards. FUNCTIONALITY LIST The analog line provides dial tone and industry standard supervisory voltage and talk battery for standard two-way analog voice communications. TECHNICAL SPECIFICATIONS Industry standard 5 to 15 volts DC talk battery, 48 volt DC supervisory voltage, loop current 23 to 35 Dcma, CPC Open loop…
February 20, 2019
Estimated Price $17 (updated 7/1/19) Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION A contact center supervisor is an active directory authenticated user of Cisco Agent Desktop which is a Microsoft Windows-based client application that provides agents with a full-featured user interface for managing their calls and work state directly from their desktops using supported Cisco Unified IP Phones. FUNCTIONALITY LISTSoftware only TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW: Call Control including: Inbound…
February 20, 2019
Estimated Price $29.50 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION A Microsoft Teams Contact Center allows omnichannel customer communication through a single pane of glass. Whether they are in the office space or at home. This will lead to a reduction in overhead costs, an increased workforce efficiency, easier insights into the customer lifecycle and an omnichannel customer experience FUNCTIONALITY LISTBring your own device, Call Park, Consultative Transfer, Direct Transfer, Discharge Duration…
February 20, 2019
Estimated Price $29.50 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION With Teams Calling, users can use Teams to place and receive calls, transfer calls, and mute or unmute calls. Teams Calling users can click a name in their address book, and place Teams calls to that person. To place and receive calls, Teams Calling users can use their mobile devices, a headset with a laptop or PC, or one of many IP…
