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Wildcard SSL Certificate

November 25, 2020
Estimated Price $125 Price Terms Per Service Recurring One-Time Setup Fee $0 DESCRIPTION Provide a 2048-bit key based wildcard certificate from our InCommon service to UCF departments. The certificate is valid for 1 year. Certificate requests should be submitted through the Service Now portal, along with a properly encoded csr file attachment, and a ucf…

Audiocodes C450 Expansion Module

April 10, 2019
Estimated Price $180 Price Terms Per Service Recurring One-Time Setup Fee $37.50 DESCRIPTION Expansion Module for Audiocodes C450 deskphone FUNCTIONALITY LIST 22 Additional Speed Dials w/Presence TECHNICAL SPECIFICATIONS N/A INCLUDED SERVICE COMPONENTS – OVERVIEW: N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW: N/A Request this service Authorized Customers UCF Faculty and Staff Service Availability Locations All UCF…

Audiocodes C450 (Skype/Native Teams) IP Phone

April 9, 2019
Estimated Price $350 Price Terms Per Service Recurring One-Time Setup Fee $70 DESCRIPTION The AudioCodes Microsoft Teams-native C450HD IP phone is a feature-rich, executive high-end business phone for the Microsoft Teams and Skype for Business market.  It supports single-click switchover between Microsoft Teams with native client experience and Skype for Business. FUNCTIONALITY LIST Native Microsoft…

Trunk Radio Service (no equipment)

February 21, 2019
Estimated Price $7.50 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION Use of the UCF Trunk Radio System by customers owning/furnishing their own trunk compatible handheld radios. FUNCTIONALITY LIST This service provides all the functionality of the UCF Trunk System. TECHNICAL SPECIFICATIONS N/A INCLUDED SERVICE COMPONENTS – OVERVIEW: Use of a talk group…

Handheld Radio Motorola XPR 6350

February 21, 2019
Estimated Price $19 Price Terms Per Service Recurring Monthly Setup Fee $25 DESCRIPTION The Motorola XPR6350 two-way radio is a durable, slightly rugged high-powered (4 watt) handheld without a display and keypad. This radio meets the FCC mandated narrowband channel spacing of 12.5 and 6.5 MHz. Two-way radio comes with an antenna, battery, side connector…

Cable TV Digital Adapter

February 21, 2019
Estimated Price $2.75 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION Bright House Networks requires the use of a Digital Adapter to receive Standard or Basic TV service. FUNCTIONALITY LIST This service provides over 70 digital channels. TECHNICAL SPECIFICATIONS Standard digital CATV industry service specifications provided in Bright House Networks. INCLUDED SERVICE COMPONENTS…

Telecommunication Auditing Service

February 21, 2019
Estimated Price $75 Price Terms Per Hour Recurring One-Time Setup Fee $0 DESCRIPTION Hourly rate to investigate, discover, and document all telecommunications services provided for and being billed to a customer.  Determine if some or all services can be disconnected, reconfigured for enhancing/optimizing the services, for reducing services, and/or disconnect underused or unneeded services.  Recommendations…

800 Service

February 21, 2019
Estimated Price $.10 per min Price Terms Per Usage Recurring Monthly Setup Fee $70 DESCRIPTION Inbound 800 Service FUNCTIONALITY LIST Provides a 800 or 8XX number for callers to use to call UCF departments toll free (toll free to callers) TECHNICAL SPECIFICATIONS N/A INCLUDED SERVICE COMPONENTS – OVERVIEW: N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request…

Relocate a phone line

February 21, 2019
Estimated Price $70 Price Terms Per Installation Recurring Monthly Setup Fee $0 DESCRIPTION Relocate a phone line FUNCTIONALITY LIST N/A TECHNICAL SPECIFICATIONS N/A INCLUDED SERVICE COMPONENTS – OVERVIEW: N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request this service Authorized Customers All UCF departments, direct service organizations, and private vendors/companies that provide support services to the University.…

Cisco UC SIP Helios 2N Intercom

February 21, 2019
Estimated Price $29.50 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION SIP Intercom phones used with the IP system. FUNCTIONALITY LIST Allows an intercom to operate on our campus with the IP telephone system. TECHNICAL SPECIFICATIONS N/A INCLUDED SERVICE COMPONENTS – OVERVIEW: Requires the following SIP devices to work with the current IP…

Skype for Business Emergency calling and 911

February 21, 2019
Your computer software is capable of making calls to 911; however, because Skype for Business phone service will not work in the event of a power outage, network outage or IT service outage, you should use your cell phone to make emergency calls while on campus. When you are phone enabled, you will start to…

RED ALERT SIP Emergency Telephone 398-000 (Code Blue)

February 21, 2019
Estimated Price $51.50 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION Emergency Telephone, Single-button Auto-dial with CALL Pushbutton and Keypad, Flush-mount FUNCTIONALITY LIST •Weather-resistant (Type 3R) Flush-mount Design Telephone Line Powered, (No Battery or External Power Required for Telephone Operation) Large “Palm” Activation HELP Pushbutton For Emergency Call CALL Pushbutton for Standard Keypad…

Emergency Telephone Unit (GaiTronics)

February 21, 2019
Estimated Price $51.50 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION The Gai Tronics 397 speakerphone has user programming capabilities, reliability, vandal resistance, ruggedness and auxiliary functions. FUNCTIONALITY LIST EEPROM Memory ensures that programming is retained during power loss, Weather resistant construction, ADA compliant with Braille signage and 3/8″ red and green LED’s…

Emergency Telephone Unit (Talk A Phone)

February 21, 2019
Estimated Price $51.50 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION The ETP-400 is an outdoor-rated, ADA-compliant hands-free Emergency Phone for use in locations such as: parking facilities, college campuses, controlled access gates, medical centers and industrial parks. FUNCTIONALITY LIST Built-in auto-dialer can dial two numbers: if first number doesn’t answer or is…

Emergency Telephone Unit (Code Blue)

February 21, 2019
Estimated Price $51.50 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION The Code Blue CB3100 speakerphone has user programming capabilities, reliability, vandal resistance, ruggedness and auxiliary functions. FUNCTIONALITY LIST EEPROM Memory ensures that programming is retained during power loss, Weather resistant construction, ADA compliant with Braille signage and 3/8″ red and green LED’s…

Emergency Fire Alarm (Analog)

February 21, 2019
Estimated Price $37 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION The analog line provides dial tone, ringing,  and two-way voice communications. All telephone industry standards. FUNCTIONALITY LIST The analog line provides dial tone and industry standard supervisory voltage and talk battery for standard two-way analog voice communications. TECHNICAL SPECIFICATIONS Industry standard 5…

Emergency Elevator Line (Analog)

February 21, 2019
Estimated Price $37 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION The analog line provides dial tone, ringing,  and two-way voice communications.  All telephone industry standards. FUNCTIONALITY LIST The analog line provides dial tone and industry standard supervisory voltage and talk battery for standard two-way analog voice communications. TECHNICAL SPECIFICATIONS Industry standard 5…

Contact Center Supervisor

February 20, 2019
Estimated Price $17 (updated 7/1/19) Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION A contact center supervisor is an active directory authenticated user of Cisco Agent Desktop which is a Microsoft Windows-based client application that provides agents with a full-featured user interface for managing their calls and work state directly from their desktops…

Verizon Conference Service (up to 20 participants)

February 20, 2019
Estimated Price $0.1 Price Terms Per Min, Per User Recurring One-Time Setup Fee $0 DESCRIPTION Allocation of direct inward dial number for use of Verizon conference feature. FUNCTIONALITY LISTThis service provided functionality of the Verizon conference feature. TECHNICAL SPECIFICATIONSNumber needs to be defined on the Verizon website page Service Desk for allocation. INCLUDED SERVICE COMPONENTS…

Security Alarm Non-DID

February 20, 2019
Estimated Price $37 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION Provide a telephone line for a security alarm system. FUNCTIONALITY LISTProvides non-firewalled access to the commodity internet. TECHNICAL SPECIFICATIONSIndustry standard 5 to 15 volts DC talk battery, 48 volt DC supervisory voltage, loop current 23 to 35 Dcma, CPC Open loop duration…

Analog Security Alarm Line

February 20, 2019
Estimated Price $37 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION The analog line provides dial tone, ringing,  and two-way voice communications. All telephone industry standards. FUNCTIONALITY LIST The analog line provides dial tone and industry standard supervisory voltage and talk battery for standard two-way analog voice communications. TECHNICAL SPECIFICATIONSIndustry standard 5 to…

Analog Fax Line

February 20, 2019
Estimated Price $37 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION The analog line provides dial tone, ringing,  and two-way voice communications.  All telephone industry standards. FUNCTIONALITY LIST The analog line provides dial tone and industry standard supervisory voltage and talk battery for standard two-way analog voice communications. TECHNICAL SPECIFICATIONSIndustry standard 5 to…

Internet Service dedicated 15Mbps

February 20, 2019
Estimated Price $9999 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION 15Mbps dedicated internet service FUNCTIONALITY LISTProvides commodity internet service and includes the local loop TECHNICAL SPECIFICATIONSProvides Ethernet specifications IEEE 802.3 standard INCLUDED SERVICE COMPONENTS – OVERVIEW:UCF IT facilitates the ordering, installation, and maintenance with the selected carriers, copper hand-off RJ 45. OPTIONAL…

Internet Services via a T-1 dedicated circuit 1.5Mbps

February 20, 2019
Estimated Price $9999 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION Access to the Commodity Internet FUNCTIONALITY LISTProvides Commodity Internet Service and includes the local loop TECHNICAL SPECIFICATIONSIndustry standard clear-channel T-1 INCLUDED SERVICE COMPONENTS – OVERVIEW:UCF IT facilitates the ordering, installation, and maintenance of this service with the selected carrier, copper hand-off, RJ45. …

Data Activation – WAN

February 20, 2019
Estimated Price $45 Price Terms Per Service Recurring One-Time Setup Fee $0 DESCRIPTION Support university-based external campus WAN including remote campuses, remote colleges, and selected residence halls. Design, configure, implement and maintain network switches and routers. Work with external entities to ensure reliability and performance of networking infrastructure. Monitor network services, assess utilization, and develop…

Data Circuit Setup Fee

February 20, 2019
Estimated Price $300 Price Terms Per Service Recurring One-Time Setup Fee $0 DESCRIPTION One-time setup fee for all UCF IT data circuits. FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request this service Authorized Customers All UCF departments, direct service organizations, and private vendors/companies that provide support services to…

T-1 Circuit

February 20, 2019
Estimated Price $9999 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION T-1 circuits provide data network access to the UCF Orlando Campus. FUNCTIONALITY LISTProvides data network connectivity to UCF network and information technology resources including Internet 1, Internet2, Florida LambdaRail, PeopleSoft, etc. TECHNICAL SPECIFICATIONSIndustry standard clear-channel T-1 INCLUDED SERVICE COMPONENTS – OVERVIEW:UCF IT…

Telecom Data Circuit T-1 (point-to-point service on campus)

February 20, 2019
Estimated Price $70 Price Terms Per Hour Recurring Monthly Setup Fee $0 DESCRIPTION Data circuit T-1 (or DS-1) point-to-point service provides 1.5 Mbps bandwidth for data, voice, and video transport.  This service is provided by Telecommunications using Siemens PBX system(s). FUNCTIONALITY LISTProvides a mid level broadband connectivity for data, voice, and video services.  On campus,…

One Dry Copper Pair

February 20, 2019
Estimated Price $10 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION A copper pair used for alarm or telemetry systems. This pair has no supervisory or talk voltages. FUNCTIONALITY LISTCopper facilities on campus are typically 22 gauge industry standard telephone cable; non-loaded. TECHNICAL SPECIFICATIONSREA PE89 Standard, 22 AWG 17.235 Ohm per M feet,…

Circuit Backhaul (Fiber)

February 20, 2019
Estimated Price $100 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION Telecom uses additional equipment and infrastructure resources to extend T-1 and other circuits (56 and 9.6 Kbps) from a carrier demarcation point to a campus location/building.  Telecom has established that a monthly maintenance is necessary to maintain the equipment and infrastructure. FUNCTIONALITY…

Circuit Backhaul (Copper)

February 20, 2019
Estimated Price $50 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION Telecom uses additional equipment and infrastructure resources to extent T-1 and other circuits (56 and 9.6 Kbps) from a carrier demarcation point to a campus location/building. Telecommunications has established that a monthly maintenance is necessary to maintain the equipment and infrastructure. FUNCTIONALITY…

Data Circuit Metro Ethernet

February 20, 2019
Estimated Price $0 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION A Metro Ethernet is a computer network based on the ethernet standard and which covers a metropolitan area. It is commonly used as a metropolitan access network to connect remote campuses/locations to a Wide Area Network established via a carrier.  Typically UCF…

UCF Metro Ethernet Cloud Service

February 20, 2019
Estimated Price See Chart Below Price Terms Per Service Recurring Monthly Setup Fee $0 Speed 5 MBPS 10 MBPS 20 MBPS 25 MBPS 40 MBPS 50 MBPS       Cost $9999 $9999 $9999 $9999 $9999 $9999 DESCRIPTION ME Cloud Service provides data network access to the UCF Orlando Campus. ME is supported by two (2) 400…

UCF Metro Ethernet Point-to-Point Circuit at 1 Gbps

February 20, 2019
Estimated Price $9999 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION This circuit can be used for an alternate or back up to UCF’s primary 10Gbps (dry fiber) to Florida LambdaRail (FLR) or as a 1 Gbps Metro Ethernet Point-to-point circuit to the UCF campus from any location where Bright House Network has…

UCF Metro Ethernet Point-to-point circuit 100Mbps

February 20, 2019
Estimated Price $9999 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION This 100Mbps ME provides an isolated Point-to-point connectivity to UCF Orlando campus.  This ME circuit is not part of a ME cloud. FUNCTIONALITY LISTMetro Ethernet Cloud Service provides data network connectivity to UCF network and Information Technology resources including Internet 1, Internet2,…

VLAN Transport Service

February 20, 2019
Estimated Price See Chart Below Price Terms Per Service Recurring Monthly Setup Fee $0 Speed up to 1.5 Mbps 1.5 Mbps to 45 Mbps 100 Mbps 200 to 500 Mbps 500 Mbps to 1 Gbps       Cost $60 $250 $500 $700 $800 DESCRIPTION This service extends non-UCF entity wide area circuits from campus building…

Roadrunner Cable Modem Charge for UCF EAS System

February 20, 2019
Estimated Price $4 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION This is a 4 Mbps x 768 Kbps Roadrunner service provided by Bright House Networks for the Emergency Management (EM) department.  The EAS system allows EM to type a scrolling message across the all campus CATV channels during an event or emergency.…

Firewall Services – Non-Core

February 20, 2019
Estimated Price $140 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION Security appliance can include firewalls, IDS/IPS, and VPN FUNCTIONALITY LISTEnsure adherence to university security policies through routers, firewalls, VPN appliances, and IDS/IPS systems.  Configure access control services on networking hardware and diagnose security issues.  Provide security administration services for the university.  Develop…

Virtual Private Network (VPN) and Firewall Services – Non-Core

February 20, 2019
Estimated Price $180 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION VPN (Virtual Private Network) services are provided for secure remote communication to university resources. Site to Site VPN allows organizations secure network access to restricted resources. The security appliance is configured to include VPN and firewall services. FUNCTIONALITY LISTMaintain ASA appliance hardware…

Smartnet – FWSM

February 20, 2019
Estimated Price $320.75 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION Cisco SmartNet is required to maintain equipment patch updates and for replacement of defective Cisco networking hardware. FUNCTIONALITY LISTSmartNet maintenance is required to properly maintain and support critical Cisco networking equipment. TECHNICAL SPECIFICATIONSCisco SmartNet is purchased for 8x5xNext Business Day (NBD) service.…

Smartnet – 3750X 24-Port Switch

February 20, 2019
Estimated Price $41.25 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION Cisco SmartNet is required to maintain equipment patch updates and for replacement of defective Cisco networking hardware. FUNCTIONALITY LISTSmartNet maintenance is required to properly maintain and support critical Cisco networking equipment. TECHNICAL SPECIFICATIONSCisco SmartNet is purchased for 8x5xNext Business Day (NBD) service.…

Smartnet – ASA 5510

February 20, 2019
Estimated Price $40.43 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION Cisco SmartNet is required to maintain equipment patch updates and for replacement of defective Cisco networking hardware. FUNCTIONALITY LISTSmartNet maintenance is required to properly maintain and support critical Cisco networking equipment. TECHNICAL SPECIFICATIONSCisco SmartNet is purchased for 8x5xNext Business Day (NBD) service.…

Smartnet – ASA 5520

February 20, 2019
Estimated Price $79.92 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION Cisco SmartNet is required to maintain equipment patch updates and for replacement of defective Cisco networking hardware. FUNCTIONALITY LISTSmartNet maintenance is required to properly maintain and support critical Cisco networking equipment. TECHNICAL SPECIFICATIONSCisco SmartNet is purchased for 8x5xNext Business Day (NBD) service.…

Project Management and Consulting

February 20, 2019
Estimated Price $75 Price Terms Per Hour Recurring Monthly Setup Fee $0 DESCRIPTION Provide networking project management support to UCF departments and UCF IT.  Offer network configuration and implementation expertise, pricing quotes, and installation and documentation assistance. FUNCTIONALITY LISTConsult university staff, faculty, and affiliate partners to analyze networking needs and concerns.  Design customized network solutions…

UCF.COM Internet Non-UCF Entities – Static Public IPs

February 19, 2019
Estimated Price $10 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION This service provides up to five (5) static IP’s for non-UCF entities/customers. FUNCTIONALITY LISTProvide firewalled access to the commodity internet. TECHNICAL SPECIFICATIONSProvides networking using ethernet specifications IEEE 802.3 standard, Cisco LAN gear with a minimum 100Mbps switched RJ-45 hand-off. INCLUDED SERVICE COMPONENTS…

Switch Rental (Applies to UCF.COM only)

February 19, 2019
Estimated Price $75 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION Switch Rental for a Cisco 3560 to support a UCF.COM connection. FUNCTIONALITY LISTCisco switch to support a UCF.COM connection if an existing switch is not available. TECHNICAL SPECIFICATIONSCisco 3560 INCLUDED SERVICE COMPONENTS – OVERVIEW:Maintenance, patching, IOS upgrades OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A…

UCF.COM Internet Non-UCF Entities-Single Port and Location

February 19, 2019
Estimated Price $85 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION UCF.COM service that provides 100Mbps Full Duplex network connectivity to the Internet, where the basic service provides DHCP or dynamic IP address and/or one static IP.   Telecommunications can accommodate non-UCF entities located in a UCF building or facilities where UCF’s network exists. …

Internet Installation ONLY for non-UCF entities

February 19, 2019
Estimated Price $200 Price Terms Per Installation Recurring One-Time Setup Fee $0 DESCRIPTION Telecommunications can accommodate non-UCF entities located in a UCF building or facilities where UCF’s network exists.  Non-UCF could include direct service organizations, TV and radio broadcasters, and others.  This service provides a 10/100/1000 Mbps, Full Duplex with one IP, single port and…

UCF.COM Internet Non-UCF Entities – Additional Ports

February 19, 2019
Estimated Price $10 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION This service provides additional data ports for non-UCF entities/customers who have already purchased UCF.COM Internet services. Service is for single port, single location, single building. FUNCTIONALITY LISTProvides non-firewalled access to the commodity internet. TECHNICAL SPECIFICATIONSProvides networking using ethernet specifications IEEE 802.3 standard,…

Data Port De Activation – LAN

January 30, 2019
Estimated Price $75 Price Terms Per Hour Recurring One-Time Setup Fee $0 DESCRIPTION Design, configure, implement and maintain campus core, distributed, and access-layer LAN switches and routers.  Work with campus departments to ensure reliability and performance of networking infrastructure.  Monitor network services, assess utilization, and develop growth recommendations based on ensuring capacity needs, performance, security,…

Existing Data Port Re-Activation – LAN

January 30, 2019
Estimated Price $35 Price Terms Per Service Recurring One-Time Setup Fee $0 DESCRIPTION Customer requires existing data port to be verified for network connectivity. Customer is charged half an hour of labor ($35.00) for verification of service. If there is no active network data port, the customer will be charged for a new Data port…

Data Port Activation – LAN

January 30, 2019
Estimated Price $50 Price Terms Per Service Recurring One-Time Setup Fee $0 DESCRIPTION Design, configure, implement and maintain campus core, distributed, and access-layer LAN switches and routers.  Work with campus departments to ensure reliability and performance of networking infrastructure.  Monitor network services, assess utilization, and develop growth recommendations based on ensuring capacity needs, performance, security,…

Sprint Hotspot

January 30, 2019
Estimated Price $10 Price Terms Per Service Recurring Monthly Setup Fee $25 DESCRIPTION Sprint Hotspot w/3GB WiFi Data Service FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSHotspot w/3GB WiFi data service provided by Sprint. The device data usage is in compliance with the University’s FCC agreement and is distributed to UCF IT Essensial Personnel only. INCLUDED SERVICE COMPONENTS –…

Rapid Charger (multi) – Radio

January 30, 2019
Estimated Price $8 Price Terms Per Service Recurring Monthly Setup Fee $37.50 DESCRIPTION 6 Port Rapid Rate Charger 120V: Chargers can rapidly charge spare batteries in one to three hours. Charge with or without radio. Comes with AC adapter. The new part number for this item is WPLN4187A. FUNCTIONALITY LISTCharge six (6) batteries in one…

Radio Headset

January 30, 2019
Estimated Price $6 Price Terms Per Service Recurring Monthly Setup Fee $25 DESCRIPTION This headset is particularly effective in customer facing situations. Its flexible design allows it to be worn comfortably around the back of the head negating the need for a headband. Light and discrete, it provides high quality radio communication. The in-line press-to-talk…

Handheld Radio Motorola XPR 6550

January 30, 2019
Estimated Price $19 Price Terms Per Service Recurring Monthly Setup Fee $25 DESCRIPTION The Motorola XPR6550 two-way radio is a high-powered (4 watts) handheld with full display, dail pad and weighing 12.7 oz.  This radio meets the FCC mandated narrowband channel spacing of 12.5 and 6.5 MHz. FUNCTIONALITY LISTThis radio provides programmable Emergency Button, 160…

Handheld Radio Motorola XPR 6500

January 30, 2019
Estimated Price $19 Price Terms Per Service Recurring Monthly Setup Fee $25 DESCRIPTION The Motorola XPR6500 two-way radio is a high-powered (4 watts) handheld with full display, dail pad and weighing 12.7 oz.  This radio meets the FCC mandated narrowband channel spacing of 12.5 and 6.5 MHz.  This radio is manufacturer discontinued but still supported…

Off-Campus Call Forwarding

January 29, 2019
Estimated Price $2 Price Terms Per Service Recurring Monthly Setup Fee $37.50 DESCRIPTION Off-Campus Call forwarding lets you forward your calls to a landline or mobile number outside of UCF. FUNCTIONALITY LISTSoftware only TECHNICAL SPECIFICATIONSSoftware only INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request this service Authorized Customers All UCF departments, direct…

Phantom Line

January 29, 2019
Estimated Price $13 (updated 7/1/19) Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION Phantom Line virtual device can receive multiple, simultaneous calls  for application-controlled redirection. FUNCTIONALITY LIST Route Point for voice call routing for Phantom Line. TECHNICAL SPECIFICATIONSSoftware only INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request this service Authorized…

Reserve Phone Number/Line

January 29, 2019
Estimated Price $12 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION This service is used to reserve a active line or phone number. FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSSoftware programming in telephone switch/Call Manager INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A   Request this service Authorized Customers All UCF departments, direct service…

Add line Appearances (2 or more)

January 29, 2019
Estimated Price $75 Price Terms Per Install Recurring One-Time Setup Fee $0 DESCRIPTION Add 1 or more phone line to an existing phone with available soft programmable line appearance buttons so the new phone line(s) (Telephone number) is accessible by pressing that line appearance button FUNCTIONALITY LISTProvides the ability to access the line appearance(s) for…

Phone Programming

January 29, 2019
Estimated Price $37.50 Price Terms Per Install Recurring One-Time Setup Fee $0 DESCRIPTION Phone Programming to add/remove line appearance buttons, add/remove calling features, changes to advanced routing and subscriber changes. FUNCTIONALITY LISTProvides the ability to access the phone and line appearance(s) for making and taking calls. TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE…

Voicemail Activation & Disconnect

January 29, 2019
Estimated Price $37.50 Price Terms Per Service Recurring One-Time Setup Fee $0 DESCRIPTION Activator or Disconnect a voicemail box. This includes all voicemail messages in any system offered by Telecommunications. FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:Activate or Disconnect of an voicemail box service (43.10.03.010) and a telephone…

Phone Disconnect

January 29, 2019
Estimated Price $37.50 Price Terms Per Service Recurring One-Time Setup Fee $0 DESCRIPTION Disconnect a telephone, remove all circuit cross-connections back to the serving PBX, and update records. FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:Disconnect of a telephone (43.10.03.005) and a voicemail box service (43.10.03.010)  at the same…

Headset/Accessory Install

January 29, 2019
Estimated Price $37.50 Price Terms Per Install Recurring Monthly Setup Fee $0 DESCRIPTION Headset/Accessory Install FUNCTIONALITY LIST NA TECHNICAL SPECIFICATIONS NA INCLUDED SERVICE COMPONENTS – OVERVIEW:NA OPTIONAL SERVICE COMPONENTS – OVERVIEW:NA Request this service Authorized Customers UCF Faculty and Staff Service Availability Locations All  Service Owner Unified Communications Service Category Skype for Businesses Service Unit…

Voicemail Activation & Disconnect

January 29, 2019
Estimated Price $40 Price Terms Per Service Recurring Monthly Setup Fee $70 Estimated Price $37.50 Price Terms Per Service Recurring One-Time Setup Charge $0 DESCRIPTION Activator or Disconnect a voicemail box. This includes all voicemail messages in any system offered by Telecommunications. FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS –…

CapTel Closed Captioning Phone (FCC Regulated)

January 29, 2019
Estimated Price $39 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION Captioned Telephone (or CapTel for short) is a new telephone technology that allows people to receive word-for-word captions of their telephone conversations.With most CapTel models, just make sure the CAPTIONS light is on and any incoming/outgoing calls will have captions. If the…

Analog Telephone Line (no phone)

January 29, 2019
Estimated Price $39 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION The analog line provides dial tone, ringing,  and two-way voice communications. All telephone industry standards. FUNCTIONALITY LISTThe analog line provides dial tone and industry standard supervisory voltage and talk battery for standard two-way analog voice communications. TECHNICAL SPECIFICATIONSIndustry standard 5 to 15…

Secure E-FAX Service

January 29, 2019
Estimated Price $25 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION Use of electronic fax system to receive incoming faxes which will be routed to a departmentally owned secure FTP server. FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:Direct inward dial number to receive fax communications. Assignment of electronic fax account to…

E-Fax Inbound Fax Service

January 29, 2019
Estimated Price $23 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION Use of electronic fax system to receive incoming and generate outgoing faxes via electronic mail. FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:Direct inward dial number to receive fax communications. Assignment of electronic fax account to route faxes to electronic mail…

Call Data – Custom report

January 29, 2019
Estimated Price $0 Price Terms Per Service Recurring Monthly Setup Fee $75 DESCRIPTION Call Data Custom report provided monthly.  Data can consist of all incoming and outgoing calls.  Data also consists of charges incurred by department. FUNCTIONALITY LISTSoftware only TECHNICAL SPECIFICATIONSSoftware only INCLUDED SERVICE COMPONENTS – OVERVIEW:Monthly report of call data. OPTIONAL SERVICE COMPONENTS –…

Contact Center Agent

January 29, 2019
Estimated Price $17 (updated 7/1/19) Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION A contact center supervisor is an active directory authenticated user of Cisco Agent Desktop which is a Microsoft Windows-based client application that provides agents with a full-featured user interface for managing their calls and work state directly from their desktops…

Contact Center Pilot

January 29, 2019
Estimated Price $29.50 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION The Cisco Unified CM call queuing feature provides the capability for queuing the incoming callers to a hunt pilot number. With this option enabled, callers to the hunt pilot can be put in queue to wait for an available agent that is…

Telepresence Endpoint TPaaS Account

January 29, 2019
Estimated Price $140 Price Terms Per Service Recurring Monthly Setup Fee $120 DESCRIPTION With TeleSpace, you can access HD business video capabilities from any existing Cisco, Polycom®, LifeSize, or other SIP- and H.323-compliant video endpoints. In addition, you can provide video experiences that complement a secure BYOD (Bring Your Own Device) corporate policy since TeleSpace…

LogMeIn 1-800 Conference Service (up to 25 participants)

January 29, 2019
Estimated Price $0.10 Price Terms Per Min, Per User Recurring One-Time Setup Fee $70 DESCRIPTION Allocation of direct inward dial number for use of LogMeIn conference feature. FUNCTIONALITY LISTThis service provided functionality of the LogMeIn conference feature. TECHNICAL SPECIFICATIONSNumber needs to be defined on the LogMeIn website page Service Desk for allocation. INCLUDED SERVICE COMPONENTS…

Skype for Business Conference Bridge

January 29, 2019
Estimated Price $0 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION Skype for Business Conference Bridge on and off campus – provides video conferencing and collaboration with a Skype compatible client. Must be used in conjunction with standard telephone service. FUNCTIONALITY LISTN/ATECHNICAL SPECIFICATIONS N/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS –…

Polycom CX5500 UC Station

January 29, 2019
Estimated Price $5,600 Price Terms Per Service Recurring Monthly Setup Fee $270 DESCRIPTION Lync Microsoft compatible round table device for Small/Medium Conference Rooms.  Provides participants with 1080p HD active-speaker video that automatically tracks the flow of conversation. Unique 360-degree panoramic view of the conference room. Connected via USB to any computer or laptop with the…

Polycom Trio C60

January 29, 2019
Estimated Price $55 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION The Polycom Trio C60 for Microsoft Teams / Skype for Business. With NoiseBlockAI technology, you will be able to hear and be heard without interruptions and the conversation will sounds as smooth as a face to face encounter. For larger rooms, expansion…

Cisco 8831 Unified IP Conference Station

January 29, 2019
Estimated Price $58 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION Cisco Unified IP Conference Station 8831 full-featured, hands-free conference station designed for desktops and conference rooms.  This item does not come with the External microphone kit. FUNCTIONALITY LISTWideband acoustics with support of G.722 wideband codec Supports IEEE Power over Ethernet Supports third-party…

Cloud Voicemail

January 29, 2019
Estimated Price $9.50 (updated 7/1/19) Price Terms Per Service Recurring Monthly Setup Fee $37.50 DESCRIPTION Cloud Voicemail takes the place of Exchange Unified Messaging (UM) in providing voice messaging functionality for Skype for Business 2019 voice users who have mailboxes on Exchange Server 2019 or Exchange Online. Cloud Voicemail provides the following benefits for both…

Microsoft- Unified Messaging

January 29, 2019
Estimated Price $9.50 (updated 7/1/19) Price Terms Per Service Recurring Monthly Setup Fee $37.50 DESCRIPTION Unified Messaging voice mail box. Messages left in UM voice mail box are converted to wav format audio and emailed to customer’s outlook box. The message will be translated into a text option in each email.  FUNCTIONALITY LISTSoftware only TECHNICAL…

Cisco Unity – Voicemail Box

January 29, 2019
Estimated Price $10.00 Price Terms Per Service Recurring Monthly Setup Fee $37.50 DESCRIPTION Cisco Unity voicemail box on the Cisco Unity server.  Available for Cisco phones. FUNCTIONALITY LISTCisco Unity Connection lets users access and manage messages from a Cisco Unified IP Phone. TECHNICAL SPECIFICATIONSCisco Unity Connection is highly secure. It is designed for complex distributed…

Cisco UC SIP Voice DID Endpoint

January 29, 2019
Estimated Price $29.50 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION Cisco Unified Communications Manager supports Cisco Unified IP Phones with SIP as well as RFC3261-compliant phones that are running SIP from third-party companies. Third Party endpoints must be approved by Management and fully vetted by Unified Communications Team. FUNCTIONALITY LIST TECHNICAL SPECIFICATIONS…

Cisco IP Phone Key Expansion Module

January 29, 2019
Estimated Price $16.75 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION The Cisco Unified IP Phone Key Expansion Module extends the capabilities of Cisco Unified IP Phones with additional buttons and an LCD display. This expansion module adds 18 buttons to the existing six buttons of the Cisco Unified IP Phones. You can…

Cisco 8821 Wireless IP Phone

January 29, 2019
Estimated Price $45.50 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION The Cisco© Wireless IP Phone 8821 is a ruggedized, resilient, and secure 802.11 wireless LAN handset that delivers cost-effective, on-premises, comprehensive voice over wireless LAN (VoWLAN) communications for the highly mobile in-campus worker. The 8821 is specifically designed for workers whose roles…

Cisco 9951G IP Phone

January 29, 2019
Estimated Price $53.50 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION The Cisco Unified IP Phone 9951 is a personal desktop videophone that makes instant, face-to-face communications possible.  This model integrates all the necessary components to enable a video call–camera, LCD screen, speaker, keypad, and handset–into a single, easy-to-use unit. FUNCTIONALITY LISTNumerous features…

Cisco 8945G IP Phone

January 29, 2019
Estimated Price $42.25 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION The Cisco Unified IP Phone 8945G is a personal desktop videophone that makes instant, face-to-face communications possible.  This model integrates all the necessary components to enable a video call–camera, LCD screen, speaker, keypad, and handset–into a single, easy-to-use unit.  This unit is…

Casper Mac Management

October 12, 2018
Estimated Price $21 Price Terms Per Computer Recurring Yearly Setup Fee $0 DESCRIPTIONCasper Mac Management Software and Administration. This suite will allow Enterpriselevel management of Apple Computers on the NET domain. FUNCTIONALITY LISTMac Management on the NET Domain. TECHNICAL SPECIFICATIONSOSD, application deployment, inventory, policies and configurations. INCLUDED SERVICE COMPONENTS – OVERVIEW:Casper Suite, tools (Casper Imaging,…

Hourly Service Rate – In House

October 12, 2018
Estimated Price $74.99 Price Terms Per Computer Recurring One-Time Setup Fee $0 DESCRIPTIONHourly labor rate for in-house repairs. This service is available for computers, laptops,and servers. This includes application and operating system support. FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSWindows XP or above and/or MAC operating system INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:None Request…

Reserve Lab Space

October 12, 2018
Estimated Price $100 Price Terms Per Reservation Recurring One-Time Setup Fee $0 DESCRIPTIONStaff, Faculty, and UCF affiliated groups are able to reserve a computer lab space forspecial (non-recurring) meetings and testing purposes.There is a per reservation/per day charge of $100. FUNCTIONALITY LISTSchedule time, reserve computer lab space, send out email confirmation. TECHNICAL SPECIFICATIONSWeb based applications…

Web Application Hosting

October 12, 2018
Estimated Price $90 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTIONProvides customers hosting for custom-developed research web applications. Serviceincludes hosting of one (1) application and accompanying database up to 1GB –additional charges may apply for databases larger than 1GB. Test, Quality Assurance,and Production instances are provided for both applications and databases. Applicationconfiguration and…

Web Application Hosting Setup

October 12, 2018
Estimated Price $750 Price Terms Per Service Recurring One-Time Setup Fee $0 DESCRIPTIONSetup Charge for Web Application Hosting FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/AINCLUDED SERVICE COMPONENTS – OVERVIEW: OPTIONAL SERVICE COMPONENTS – OVERVIEW: Request this service Authorized Customers Research, Faculty Service Availability Locations UCF Campuses Service Owner Shared Services Service Category Web Application Hosting Service Unit IT…

Shared Services Bundle

October 12, 2018
Estimated Price $0 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTIONTo qualify for the Shared Services Bundle and receive the services listed below at no costyou must shut down any and all locations (server rooms, telecom closets, labs andoffices) used to host servers (this includes development and test servers). You mustmake every effort…

Electronic Federated Identity (EFI) Sign-on Service

October 12, 2018
Estimated Price $50 Price Terms Per Installation Recurring Yearly Setup Fee $0 DESCRIPTIONElectronic Federated Identity (EFI) Service uses UCF federated login services toauthenticate UCF users to on-site and contractual partnered (cloud) services via thecentral username directory.UCF uses Shibboleth software to host an Identity Provider (IdP) capable ofauthenticating users against the central directory using their NID…

Secure LDAP Authentication

October 12, 2018
Estimated Price $0 Price Terms Per Installation Recurring Yearly Setup Fee $0 DESCRIPTIONThe LDAP authentication service authenticates users to a NET Domain joined server orapplication using their NID username and password. Secure LDAP queries provide a hub for applications to obtain directory informationfrom, which can then be used for authorizing users of an application, populating…

Security Awareness and Education

October 12, 2018
Estimated Price $0 Price Terms Per Hour Recurring Monthly Setup Fee $0 DESCRIPTIONThis service provides educational awareness sessions tailored to UCF faculty, staff, andstudents through the Information Security Office (ISO.) After completing the session,individuals with no previous security awareness will understand important concepts ininformation security, such as phishing threats, understanding strong passwords, andsafe data handling…

Security Risk Assessments

October 12, 2018
Estimated Price $0 Price Terms Per Hour Recurring Monthly Setup Fee $0 DESCRIPTIONThis service offers departments a general security assessment based on the NationalInstitute of Standards and Technology (NIST) which may include vendor riskassessments (VRM), vulnerability assessments, web application assessments,compliance to regulations or contracts, such as FERPA, PCI DSS, HIPAA, etc., andgeneral recommendations for reducing…

Absolute Software Management Service – Asset Recovery Tool

October 12, 2018
Estimated Price $70 Price Terms Per Service Recurring One-Time Setup Fee $0 DESCRIPTION This services provides centralized management of UCF’s Absolute Data and Device Security (DDS) service — formerly known as CompuTrace. Absolute DDS is designed to track, manage, and secure mobile computers and devices for better data protection, easier IT asset management, and managed…

Information Security Incident Response

October 12, 2018
Estimated Price $0 Price Terms Per Service Recurring   Setup Fee $0 DESCRIPTIONThe Information Security Office (ISO) is responsible for organizing an informationsecurity incident response capability to detect incidents, minimize loss, and mitigateexploited vulnerabilities to restore service. ISO and Security Incident Response Team(SIRT) will work alongside IT departments, management, and law enforcement tohandle incidents from…

Computer Forensics

October 12, 2018
Estimated Price $0 Price Terms Per Hour Recurring   Setup Fee $0 DESCRIPTIONWith this service, the Information Security Office (ISO) uses analytical and investigativetechniques to identify, collect, examine, and preserve evidence or information that isstored or encoded on business systems. The goal is to provide digital evidence of aspecific or general activity. This service is…