With Teams Calling, users can use Teams to place and receive calls, transfer calls, and mute or unmute calls. Teams Calling users can click a name in their address book, and place Teams calls to that person. To place and receive calls, Teams Calling users can use their mobile devices, a headset with a laptop or PC, or one of many IP phones that work with Teams.
Call answer/initiate (by name and number), Call forwarding options and simultaneous ring, Group call pickup and forward to group, Transfer a call and consultative transfer, Transfer to voicemail mid call, Call park and retrieve, Call phone number from search, Caller ID, Device switching, Presence-based call routing, Integrated dial pad, Federated calling, Make and receive a video call, Cloud Voicemail, Cloud Voicemail user settings, Secondary ringer, Distinctive ring alerts (Teams only), Shared Line Appearance, Busy on Busy (Teams only), Call blocking, Media bypass support (for Teams Direct Routing only)
INCLUDED SERVICE COMPONENTS – OVERVIEW:
OPTIONAL SERVICE COMPONENTS – OVERVIEW:
Cloud Voicemail, Cloud Voicemail user settings
All UCF departments, direct service organizations, and private vendors/companies that provide support services to the University.
Service Availability Locations
All UCF entities and direct service organizations located on the Orlando campus, the regional campuses, the Central Florida Research Park, and other UCF colleges located on remote campuses (e.g. Rosen College, UCF Medical Campus at Lake Nona, etc.).
Phone – Teams Calling
UCF IT Telecommunications