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Telephone Service – Skype For Business

Skype For Business is a unified communications platform available to all staff and students that enables instant messaging, audio & video conferencing and online meetings.

Please visit our UCF Faculty and Staff guide for Working Remotely for important information about Telecommuting options.

The benefits of using Skype For Business
  • Immediately see colleagues’ availability status.
  • Instant message with friends and colleagues across the University.
  • Share a whiteboard for brainstorming with your colleagues in real-time.
  • Share an application, desktop, or document on-screen in real-time.
  • Initiate audio or video chats / conferences with online contacts.
Authorized Customers:

All UCF departments, direct service organizations, and private vendors/companies that provide support services to the University. UCF entities and direct service organizations located on the Orlando campus, the regional campuses, the Central Florida Research Park, and other UCF colleges located on remote campuses (e.g., Rosen College, UCF Medical Campus at Lake Nona, etc.).  Monthly Cost $29.50  – Setup Cost $70.00  (optional Voicemail $9.50 monthly)

Skype for Business Deskphone Brochure
Skype for Business Headset & Accessories Brochure
Skype for Business Headset & Accessories Pricing

INSTALLATION ON MOBILE DEVICES

Android Installation
iOS Installation

INSTALLATION ON PERSONAL COMPUTERS OR MACS:
PC Installation
MAC Installation 
USER GUIDES, FAQS AND TROUBLESHOOTING
Using your Skype VoIP Phone

UCF IT Telecommunications provides Quick Reference Guides (PDF) for users to print or keep on their desktop.

UCF IT Telecommunications is not issuing Audiocodes Model 405HD, 420HD, 440HD, 445HD or 450HD Phones or Polycom CX5500 Conference devices for any new phone installs, however, some users may have been issued this model in the past.

Need Further Assistance?

Technical Support

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407-823-5117
Monday-Friday
7am – 10pm

Knowledge Base

Find answers to common questions