October 11, 2018
Estimated Price $0 Price Terms Per Hour Recurring Monthly Setup Fee $0 DESCRIPTIONCustomers will be provided with access to the SCOM console to view alerts andinformation for their server inventory. FUNCTIONALITY LISTAccess to the SCOM console via remoteapp.net.ucf.edu TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request this service Authorized Customers All UCF departments and organizations. Service Availability Locations All Service Owner UCF IT Infrastructure Service Category Microsoft Management Tools Service…
October 9, 2018
Estimated Price $0 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION SCCM will provide delegated access and management of client collections, comprised of workstations and servers in Active Directory. Administrators will have the ability to deploy settings, operating systems, and applications to installed clients through the SCCM application. FUNCTIONALITY LIST Endpoint protection (Antimalware) Windows operating system deployment Application delivery Software updates management Power management Client health and monitoring Asset intelligence Compliance and settings…
October 9, 2018
Estimated Price $150 Price Terms Per Hour Recurring Monthly Setup Fee $0 DESCRIPTION FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request this service Authorized Customers Faculty & Staff Service Availability Locations All Service Owner UCF IT Infrastructure Service Category Support Service Unit UCF IT Enterprise Systems and Operations
October 9, 2018
Estimated Price $45 Price Terms Per Hour Recurring Monthly Setup Fee $0 DESCRIPTIONProvides second tier support and troubleshooting for end-user desktops andapplications. May assist or escalate to System Administrator(s) to provide domain,server, and server-based application support. With some assistance from SystemsAdministrator(s) , identifies and re-mediates root cause of user issue(s) and providesuser education on best practices to prevent future incidents. FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request…
October 9, 2018
Estimated Price $30 Price Terms Per Hour Recurring Monthly Setup Fee $0 DESCRIPTION FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request this service Authorized Customers Faculty & Staff Service Availability Locations All Service Owner UCF IT Infrastructure Service Category Support Service Unit UCF IT Enterprise Systems and Operations
