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Estimated Price

$9.50 (updated 7/1/19)

Price Terms

Per Service

Recurring

Monthly

Setup Fee

$37.50

DESCRIPTION

Cloud Voicemail takes the place of Exchange Unified Messaging (UM) in providing voice messaging functionality for Skype for Business 2019 voice users who have mailboxes on Exchange Server 2019 or Exchange Online. Cloud Voicemail provides the following benefits for both your on-premises and online users:

Voicemail answering and deposit functionality with enhanced speech transcription

Access to voicemail in the user’s Exchange mailbox by using the Skype for Business Online or Outlook clients

The ability to use the Office 365 web-based portal to manage voicemail options

Support for Exchange mailboxes on premises or in the cloud

Leveraging of existing user greetings from Exchange Online Unified Messaging

FUNCTIONALITY LIST
Software only

TECHNICAL SPECIFICATIONS
Software only

INCLUDED SERVICE COMPONENTS – OVERVIEW:
Office 365 Cloud Voicemail Licensing

OPTIONAL SERVICE COMPONENTS – OVERVIEW:
N/A

Authorized Customers

All UCF departments, direct service organizations, and private vendors/companies that provide support services to the University

Service Availability Locations

All UCF entities and direct service organizations located on the Orlando campus and the Central Florida Research Park.

Service Owner

Unified Communications

Service Category

Phone – Voice Features

Service Unit

UCF IT Telecommunications