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UCF IT Transition Team Update

January 2017

Happy New Year everyone! The UCF IT transition is still in full forces as we move into the new year, with efforts happening in all areas, here are a few of the highlights:

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UCF IT Transition Team Update

December 2016

This past month ushered in the creation of the UCF IT Support Center and increased adoption of the university-wide IT service management tool, ServiceNow. The Application Delivery transition is underway with working groups formed to begin determining how to realize efficiencies and design a team to support the application needs across campus; this is the last functional area to transition from cohort 1.

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UCF IT Transition Team Update

November 2016

The focus of the UCF IT Transition Team this past month continued to be on the UCF IT Support Center and the UCF IT Application Delivery functions. These are the final two remaining functional areas that will have staff transitioning to UCF IT. While the Support Center staff is transitioning into UCF IT this month, the Application Delivery transition discussions are just getting started.

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