Student Help

General Help and FAQs for students.

Faculty & Staff Help

General Help and FAQs for faculty and staff.

Technical Support

Self-Service, Submit A Ticket, Order a Service

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Service Alerts

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Upcoming Maintenance

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Who We Are

UCF IT is an operating unit within the Information Technologies and Resources (IT&R)  Division at the University of Central Florida. Our mission is to support our Students, faculty, and staff in achieving their teaching, learning, research and service objectives by:

  • Providing innovative technology solutions and services.
  • Providing responsive and reliable IT infrastructure and support.
  • Continually assessing and improving our service offerings.

What We Do

As the main provider of information technology resources, our responsibilities include providing all telecommunications services (voice and data), enterprise administrative systems and support to the UCF community including:

  • Campus telephone system
  • Campus local area network
  • Campus wide area network
  • Campus wireless network
  • Cable TV
  • Computer labs
  • Computer store
  • Data center operations and system administration
  • Campus telephone system
  • Campus local area network
  • Campus wide area network
  • Campus wireless network
  • Cable TV
  • Computer labs
  • Computer store
  • Data center operations and system administration
  • Email
  • Document imaging services
  • Enterprise administrative data processing services
  • Online instruction support
  • PeopleSoft ERP (SA/HR, Portal, CRM) development
  • Identity management/ domain services
  • Research computing
  • Web hosting services