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Estimated Price

$180

Price Terms

Per Hour

Recurring

Monthly

Setup Fee

$0

DESCRIPTION

This service provides monthly system support that includes the following services: DHCP and DNS administration, Operating System patching, monitoring via Systems Center Operations Manager and Dell OpenManage, Antivirus updates and scans, hardware maintenance and interaction with the vendor in the case of component failure, configuration changes and updates as needed/warranted.  Blocks of time may be purchased at a discounted rate.

FUNCTIONALITY LIST

A Windows Server can provide the following functionality: web hosting, file serving and storage, Telnet, development and testing, application hosting, database hosting, SFTP, or fax hosting.

TECHNICAL SPECIFICATIONS

Equipment should be a standard 1U, 2U or 4U server that conforms to an industry standard rack and not a floor-standing server.  The preference for physical hosting is 2U.  Please contact UCF IT so that we may discuss and review your equipment requirements prior to purchasing to confirm that it not only meets your immediate needs but that it will also provide room for expansion and growth for five years following the purchase.

INCLUDED SERVICE COMPONENTS 

Included: Monthly support of Windows Servers and the services that are exclusive to the OS and the server’s ongoing physical functionality, including monitoring and patching of hardware and OS-level components.  Not included: application/website administration, external storage, backup services, third-party application/operating system troubleshooting.

OPTIONAL SERVICE COMPONENTS

Backup services.  Additional external storage via iSCSI or SAN.

AUTHORIZED CUSTOMERS

All UCF departments or organizations

Service Availability Locations

College of Sciences Building

Service Owner

Computer Operations

Service Category

Server Hosting – Physical

Service Unit

UCF IT Enterprise Systems and Operations