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Get The Help You Need.

Browse our general help for students or faculty and staff, or search the extensive knowledge base to find the help you need.  If you need to report a problem or request a service, you can submit a ticket and one of our Support Center personnel will be glad to assist you.

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Who We Are

UCF IT is an operating unit within the Information Technologies and Resources (IT&R)  Division at the University of Central Florida. Our mission is to support our Students, faculty, and staff in achieving their teaching, learning, research and service objectives by:

Providing innovative technology solutions and services.

Providing responsive and reliable IT infrastructure and support.

Continually assessing and improving our service offerings

What We Do

As the main provider of information technology resources, our responsibilities include providing all telecommunications services (voice and data), enterprise administrative systems and support to the UCF community including:

 
Campus telephone systemEmail
Campus local area networkDocument imaging services
Campus wide area networkEnterprise administrative data processing services
Campus wireless networkOnline instruction support
Cable TVPeopleSoft ERP (SA/HR, Portal, CRM) development
Computer labsIdentity management/ domain services
Computer StoreResearch computing
Data center operations and system administrationWeb hosting services