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UCF IT

Enterprise Imaging

Viewstar – Viewing Service

Description

  • ViewStar provides licensed users read-only access to UCF INFOSTORE, a web-based application that enables browsing of catalogs and viewing of documents stored in ViewStar libraries.
  • Detailed user license pricing information is available on the ViewStar Account Request page.

Included Service Components

  • A ViewStar License – Departments will be billed for license fees associated with each user requiring a ViewStar license.

Viewstar – Archiving Scanned Documents

Description

  • ViewStar provides departments with a secure and efficient solution for document management, enabling them to scan, process, and archive files into libraries for permanent storage, and have seamless document processing within the workflow.
  • Users are granted read/write access for data entry, along with the ability to review, annotate, modify, and route documents to designated worklists based on user-defined criteria.
  • Pricing varies according to customer needs. For details, contact the service provider and select ViewStar Support under Assignment Group.

Included Service Components

  • The Enterprise Imaging Systems team gathers user business requirements and translates them into a ViewStar workflow. Their responsibilities include defining library structures, search fields, and security access, designing workflows and custom web-based applications, installing and configuring client scanners and scanning software, and providing user training and technical support.
  • To safeguard data, the team implements a data backup and disaster recovery plan.
  • Additionally, departments can request customized automation tasks, such as file imports from email attachments, PDFs, and integrations with external systems like PeopleSoft.