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FAQ

Only one device may be connected to a ResNet port at one time. Do not use hubs, routers or any switches in a dorm room. See ResNet Restricted Network Devices.

In most cases, you will only need a standard (straight-through) ethernet cable to connect your computer/device to the wall jack. Any device you wish to connect to ResNet will need to be equipped with an ethernet port. Some devices such as SmartTVs and some streaming devices may require use of an ethernet dongle or adapter to connect.  Refer to the manufacturer’s documentation to determine if your device supports a wired network connection.

Yes, all dorms rooms have access to the UCF_WPA2 network to connect wirelessly, using your NID and NID password. Please note, there is no registration required for access to the wireless network. For more information on how to connect to the UCF_WPA2 wireless network, click here.

Yes, the ResNet wireless network uses enterprise wireless and some devices are unable to connect.  Below is a list of devices that will be unable to connect to ResNet wireless:

  • Gaming consoles
  • Roku
  • Amazon Fire
  • Google Chromecast
  • Smart TVs
  • Sonos
  • Amazon Echo
  • Wireless printers

Once a year, UCF IT will perform maintenance on the ResNet registration database. You may need to re-add your devices through the ResNet portal.

If any of your devices have been repaired or replaced, resulting in a new network adapter, you will need to update the registration with the new physical MAC address in the ResNet portal. Learn more on the Registration page.

All ResNet ports support up to 1 gigabit per second speeds.  Exact speeds will depend upon your location and the capability of your device.

No, the ResNet User Agreement clearly states that the use of P2P file sharing applications to distribute copyrighted materials is strictly prohibited. Furthermore, the use of P2P file sharing applications constitutes the establishment of a network server. All network servers must be registered and approved by the UCF Network Services as per University policy 2018, part II, section N.
Yes! ResNet does not prohibit users from participating in online gaming services and UCF IT does not actively prevent the functionality of online games. However, some online games may not function correctly on ResNet. If a particular title does not function, you will need to seek support from the title’s manufacturer. UCF IT cannot guarantee the functionality of all titles.

Contact the UCF IT Support Center by phone at 407-823-5117 or by email at itsupport@ucf.edu.