IT Portfolio Management

IT Program Management and Planning is an administrative office responsible for IT Program and Project Management, IT Service Management, Shared-Services, IT Governance, Performance Management, IT Strategic Planning and Strategic Human Capital Management (HCM).

Program Management & Planning Areas of Responsibility:

Project Management Office (PMO)

The PMO continually strives to standardize and introduce economies of repetition in the execution of projects and is the source of documentation, guidance, and metrics on the practice of project management and execution within UCF IT.

IT Service Delivery and Shared Services Center

IT Service Delivery looks at the services we offer and how we deliver them. Our objective is to provide available, reliable, and scalable infrastructure products and services that support UCF’s enterprise information technology needs.

Shared-Services is a special category of service offerings. These services are identified primarily by their benefit to reduce duplicate services and infrastructure across the campus community. We run the Shared Services Center with the objective of providing low cost effective solutions that maximize value for the university community.