AboutUCF IT
Empower. Innovate. Connect. Technology-Driven Solutions
UCF IT delivers essential technology solutions that support the university’s mission and daily operations. Our team drives innovation, protects key assets and strengthens the systems the entire UCF community depends on to succeed.
Mission Statement
To empower knowledge, foster innovation and promote collaboration by providing secure and dynamic technological solutions that support the academic and research objectives of the University of Central Florida community.
Key Highlights and Progress
UCF IT continues to drive progress across strategic areas that impact students, faculty, staff and operations. The following highlights showcase key initiatives, innovations and investments that support student success, modern infrastructure and long-term sustainability.
Student Success & Well-Being
- Student Success Collaboration
- Workday Student Decision
- UCF IT Student Internship Program
- Library Laptop Lending Program
- Sustainable SIS–PS to cloud
- Committed to PeopleSoft Campus Solutions
- Upgraded Wi-Fi at Lake Claire and Libra
Discovery & Exploration
- External review to assess current state
- Upskilling technical expertise
- Space utilization
- Research IT
- AHSC IT strategy
- Moving from 10 GB to 100 GB throughput
- KnightShield/federal compliance rules
Innovation & Sustainability
- 24/7/365 Security Operations Center
- Faculty lnformation System
- Microsoft MFA Go-live
- UCF.edu site migration to Pantheon
- E-mail tenant consolidation
- UCF account deprovisioning
- Vulnerability
- Staffing and hiring
Foundational Strategy
- Azure Cloud for Knight Shield
- Non-ERP DSO to cloud migrated
- ERP DSO to cloud begins
- HEERF deployment plan
- Critical facilities rooms – Environmentals
- IT governance & rationalization
- Transparent & sustainable budget
- IT policies and compliance
Organization Chart
UCF IT includes eight main departments: Strategy, Tech Product Center (TPC), Information Security, Infrastructure, Instructional Resources, Enterprise Systems and Governance, Network, and IT Support/Services.
