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Wildcard SSL Certificate

November 25, 2020
Estimated Price $125 Price Terms Per Service Recurring One-Time Setup Fee $0 DESCRIPTION Provide a 2048-bit key based wildcard certificate from our InCommon service to UCF departments. The certificate is valid for 1 year. Certificate requests should be submitted through the Service Now portal, along with a properly encoded csr file attachment, and a ucf…

Oracle Database Space (Non-ERP)

October 12, 2018
Estimated Price $24.91 Price Terms Per GB Recurring One-Time Setup Fee $0 DESCRIPTIONUse SAN space for a database. FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:One time cost to consume disk space for an Oracle database. OPTIONAL SERVICE COMPONENTS – OVERVIEW:None Request this service Authorized Customers All UCF departments and organizations. Service Availability Locations…

Multi-domain SAN SSL Certificate

October 12, 2018
Estimated Price $30 Price Terms Per Service Recurring One-Time Setup Fee $0 DESCRIPTION Provide a 2048-bit key based certificate from our InCommon service to UCF departments. The certificate is a multidomain SAN UCC SSL certificate for up to 5 domains. Certificate requests should be submitted through the Service Now portal, along with a properly encoded…

Standard SSL Certificate

October 12, 2018
Estimated Price $30 Price Terms Per Service Recurring One-Time Setup Fee $0 DESCRIPTION Provide a 2048-bit key based certificate from our InCommon service to UCF departments. The certificate is a standard commercial SSL certificate. The certificate is valid for 1 year. Certificate requests should be submitted through the Service Now portal, along with a properly…

Network Interface Card (NIC) Connection – monthly charge

October 12, 2018
Estimated Price $9 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTIONAdditional network connection beyond the standard 2 port activations for a physicallyhosted server/appliance in CSB 107. FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSAvailable network port on the server/appliance. Customer administrator support toconfigure the network address. INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request…

Physical Peripheral Hosting

October 12, 2018
Estimated Price $99.64 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION Provide physical server hosting for a peripheral attached to a qualified server in the UCF IT hosting space. FUNCTIONALITY LIST N/A TECHNICAL SPECIFICATIONS N/A INCLUDED SERVICE COMPONENTS Monthly charge for a peripheral device in the server hosting space. OPTIONAL SERVICE COMPONENTS None…

Physical Server Hosting

October 12, 2018
Estimated Price $95 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION This service provides hosting for a qualified physical server in the UCF IT hosting space. Servers or storage devices must be rack mountable and not a floor-standing server. 2U and 4U servers are preferable. Clients with a 1U server will be charged…

Scantron Custom Scanning – Test Scoring

October 12, 2018
Estimated Price $50 Price Terms Per Hour Recurring   Setup Fee $0 DESCRIPTIONThis is to scan or read in bubble-in forms that have been previously set up by TestScoring. The forms are to be ink compatible with one cropped corner for easy sorting. FUNCTIONALITY LISTUser must specify in writing their intentions on what they want…

Scantron Custom Scanning – Test Scoring Set Up

October 12, 2018
Estimated Price $100 Price Terms Per Service Recurring One-Time Setup Fee $0 DESCRIPTIONSetup fee is for programing the scanner by using ScanTools and/or Design Expert sothat the inSight 150 scanner can read the data on the bubble-in forms. The customforms are designed by the customer and Scantron. UCF IT can create custom bubble-informs that are…

Mobile Device Management Maintenance

October 11, 2018
Estimated Price $36 Price Terms Per Service Recurring Yearly Setup Fee $0 DESCRIPTIONongoing annual maintenance to utilize cloud based Mobile Device Managementapplication (Air-Watch) instance for managing university owned devices containing oraccessing university data. FUNCTIONALITY LIST TECHNICAL SPECIFICATIONS INCLUDED SERVICE COMPONENTS – OVERVIEW: OPTIONAL SERVICE COMPONENTS – OVERVIEW: Request this service Authorized Customers All UCF departments…

Mobile Device Management License

October 11, 2018
Estimated Price $100 Price Terms Per Service Recurring Yearly Setup Fee $0 DESCRIPTIONLicense and first year of annual maintenance to utilize cloud based Mobile DeviceManagement application (Air-Watch) instance for managing university owned devicescontaining or accessing university data. FUNCTIONALITY LIST TECHNICAL SPECIFICATIONS INCLUDED SERVICE COMPONENTS – OVERVIEW: OPTIONAL SERVICE COMPONENTS – OVERVIEW: Request this service Authorized…

Cloud Services

October 11, 2018
Estimated Price Varies Price Terms Per Service Recurring Monthly Setup Fee Varies DESCRIPTION Complete packaged solution consisting of infrastructure and software hosted in a cloud providers data center and accessed via the Internet for services provided.   FUNCTIONALITY LIST Potential mixture of IaaS, SaaS, PaaS or other X as a Service into a packaged solution TECHNICAL…

Enterprise Password Management Tool License Maintenance

October 11, 2018
Estimated Price $100 Price Terms Per Min, Per User Recurring Monthly Setup Fee $0 DESCRIPTIONAnnual maintenance cost for Privileged Account Manager (Secret Server) per userlicense. FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request this service Authorized Customers All UCF departments and organizations. Service Availability Locations College of Sciences…

Enterprise Password Management Tool License

October 11, 2018
Estimated Price $65 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTIONLicense to utilize main campus Privileged Account Manager (Secret Server) instance forhousing information technology resource privileged accounts and their passwords. FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request this service Authorized Customers All UCF departments and…

Microsoft Forefront Endpoint Protection

October 11, 2018
Estimated Price $0 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION Forefront Endpoint Protection provides anti-malware and anti-virus client protection for Windows and Mac OS. Client reporting and definition updating is managed via the SCCM console. FUNCTIONALITY LIST N/A TECHNICAL SPECIFICATIONS N/A INCLUDED SERVICE COMPONENTS N/A OPTIONAL SERVICE COMPONENTS N/A Request this service…

Windows Software Update Services (WSUS)

October 11, 2018
Estimated Price $0 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION Provides monthly Microsoft Windows updates with MSRC rating of “Critical” or classification of “Security” to devices running supported versions of Microsoft WindowsOS. Also includes updates for other Microsoft products including Forefront Antimalware, Office, and more. UCF IT does not approve updates classified…

Tier 2 Storage

October 11, 2018
Estimated Price $0.15 Price Terms Per GB Recurring Monthly Setup Fee $0 DESCRIPTIONUCF IT will provide customers Tier 2 High Performance storage on a per GB basis forexpansion of virtual disks or other means of storage.The high performance storage class is our standard class of storage for all VM requestsfrom shared services customers. FUNCTIONALITY LISTStorage…

System Center Operations Manager (SCOM)

October 11, 2018
Estimated Price $0 Price Terms Per Hour Recurring Monthly Setup Fee $0 DESCRIPTIONCustomers will be provided with access to the SCOM console to view alerts andinformation for their server inventory. FUNCTIONALITY LISTAccess to the SCOM console via remoteapp.net.ucf.edu TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request this service Authorized Customers…

Microsoft System Center Configuration Manager (SCCM)

October 9, 2018
Estimated Price $0 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTION SCCM will provide delegated access and management of client collections, comprised of workstations and servers in Active Directory. Administrators will have the ability to deploy settings, operating systems, and applications to installed clients through the SCCM application. FUNCTIONALITY LIST Endpoint protection (Antimalware)…

IT Systems Architecture and Design

October 9, 2018
Estimated Price $150 Price Terms Per Hour Recurring Monthly Setup Fee $0 DESCRIPTION FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request this service Authorized Customers Faculty & Staff Service Availability Locations All Service Owner UCF IT Infrastructure Service Category Support Service Unit UCF IT Enterprise Systems and Operations

IT Support II

October 9, 2018
Estimated Price $45 Price Terms Per Hour Recurring Monthly Setup Fee $0 DESCRIPTIONProvides second tier support and troubleshooting for end-user desktops andapplications. May assist or escalate to System Administrator(s) to provide domain,server, and server-based application support. With some assistance from SystemsAdministrator(s) , identifies and re-mediates root cause of user issue(s) and providesuser education on best…

IT Support I

October 9, 2018
Estimated Price $30 Price Terms Per Hour Recurring Monthly Setup Fee $0 DESCRIPTION FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request this service Authorized Customers Faculty & Staff Service Availability Locations All Service Owner UCF IT Infrastructure Service Category Support Service Unit UCF IT Enterprise Systems and Operations

IT Systems Engineering

October 9, 2018
Estimated Price $110 Price Terms Per Hour Recurring Monthly Setup Fee $0 DESCRIPTION FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A   Request this service Authorized Customers Faculty & Staff Service Availability Locations All Service Owner UCF IT Infrastructure Service Category Support Service Unit UCF IT Enterprise Systems and…

IT Systems Administration

October 9, 2018
Estimated Price $75 Price Terms Per Hour Recurring Monthly Setup Fee $0 DESCRIPTION FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request this service Authorized Customers Faculty & Staff Service Availability Locations All Service Owner UCF IT Infrastructure Service Category Support Service Unit UCF IT Enterprise Systems and Operations

IT Management and Strategic Services

October 9, 2018
Estimated Price $0 Price Terms Per Installation Recurring One-Time Setup Fee $0 DESCRIPTIONProvide strategic direction for business units related to information technologyresources to achieve the mission, vision and goals of the business unit. FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request this service Authorized Customers Faculty & Staff…

Application Packages for Virtual Applications

October 9, 2018
Estimated Price $0 Price Terms Per Installation Recurring One-Time Setup Fee $0 DESCRIPTIONThis service allows departments to request App-V applications. UCF IT will provideApp-V packages as is and give them to colleges to deploy in their environment. Thisservices does not include ongoing support to colleges. FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSApp-V packages will be provided in versions…

Minitab Central Licensing Server

October 9, 2018
Estimated Price $50 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTIONCustomers who own existing Minitab licensing or purchasing Minitab Licenses may usethis service to provide keys to their clients. Each client will check in with the service toprovide the proper keys. FUNCTIONALITY LISTProvides licensing keys to Minitab clients TECHNICAL SPECIFICATIONSClients will need to…

Virtual Server

October 2, 2018
Estimated Price $130 Price Terms Per vCPU Recurring Monthly Setup Fee $0 DESCRIPTION This service provides monthly support and administration of a VMware virtual server running a supported operating system. Configuration changes will be handled as requested. FUNCTIONALITY LIST VM will be hosted in UCF IT datacenter. Customer will be provided access to manage VM…

Active Directory Domain Services – NET Domain

October 2, 2018
Estimated Price $2.25 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTIONActive Directory (AD) service is the University authentication directory that supportsenterprise systems. It also provides IT mechanisms for centralizing desktop and servermanagement as well as domain administration tools. This service allows for a single username to access enterprise systems such as: administrative and…

Distributed File System

October 2, 2018
Estimated Price $0 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTIONProvides a virtual distributed name space to provide location transparency andredundancy to a backend file share. FUNCTIONALITY LISTDFS namespace provides the ability to load balance between file shares. A namespacealso hides the name of the backend server hosting the share. Each unit will…

DHCP

September 28, 2018
Estimated Price $130 Price Terms Per Service Recurring Monthly Setup Fee $350 DESCRIPTIONThe DHCP service allows a block of IP addresses to be automatically assigned tonetwork devices connected to a specified IP subnet. FUNCTIONALITY LISTUCF IT will create a DHCP scope for the customer’s IP subnet on the UCF DHCPcluster. Customers can manage DHCP leases…

DNS Services

September 28, 2018
Estimated Price $130 Price Terms Per Service Recurring Monthly Setup Fee $350 DESCRIPTIONThe Domain Name System (DNS) translates Internet domain names into a numericTCP/IP address. DNS makes using TCP/IP-based applications much more user-friendlyby enabling users to specify network locations by name rather than TCP/IP number.There are multiple DNS servers throughout the university environment supportingdepartment level…

Microsoft Key Management Service (KMS)

September 28, 2018
Estimated Price $130 Price Terms Per Service Recurring Monthly Setup Fee $350 DESCRIPTIONKMS is a activation service that allows units to access systems automatically without theneed to have product keys. FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request this service Authorized Customers All UCF departments and organizations. Service…

Virtual Desktop

September 28, 2018
Estimated Price $50 Price Terms Per Service Recurring Monthly Setup Fee $0 DESCRIPTIONThis service provides access to a VMware virtual desktop. Computer object will be placed into customer OU and customer will be expected tomaintain patches and security. FUNCTIONALITY LISTThe customer will be provided with access to the desktop environment via the UCF IT virtual…

Windows 8 Desktop

September 28, 2018
Estimated Price $130 Price Terms Per Service Recurring Monthly Setup Fee $350 DESCRIPTIONThis service provides access to a VMware Windows 8.1 virtual desktop. Computer object will be placed into customer OU and customer will be expected tomaintain patches and security. FUNCTIONALITY LISTThe customer will be provided with access to the Windows 8.1 desktop environment viathe…

Windows 7 Desktop

September 28, 2018
Estimated Price $130 Price Terms Per Service Recurring Monthly Setup Fee $350 DESCRIPTIONThis service provides access to a VMware Windows 7 virtual desktop. Computer object will be placed into customer OU and customer will be expected tomaintain patches and security. FUNCTIONALITY LISTThe customer will be provided with access to the Windows 7 desktop environment viathe…

Cognos RDS Virtual Desktop

September 28, 2018
Estimated Price $130 Price Terms Per Service Recurring Monthly Setup Fee $350 DESCRIPTIONThis service provides access to a VMware virtual desktop to be used to access the CognosRDS system hosted by Institutional Research. UCF IT provides the virtual machines used for access. UCF IT will maintain the virtualmachine as it relates to the operating system;…

Microsoft Premier Support Services Administrative Fee

September 28, 2018
Estimated Price $130 Price Terms Per Service Recurring Monthly Setup Fee $350 DESCRIPTIONThis is an administrative fee per case to work directly with a Microsoft support engineer.The service for Microsoft Premier Support Services will be an additional price. FUNCTIONALITY LISTN/A TECHNICAL SPECIFICATIONSN/A INCLUDED SERVICE COMPONENTS – OVERVIEW:N/A OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A   Request this…

Microsoft Premier Support Services

September 28, 2018
Estimated Price $130 Price Terms Per Service Recurring Monthly Setup Fee $350 DESCRIPTIONThe College/Department IT staff will be able to work directly with a Microsoft supportengineer on an hourly basis. Each college or department may designate one person tohave the ability to call in directly to Microsoft Premier Support to open cases.Support will be available…

Windows Server – System Administration for Physical Servers

March 27, 2017
Estimated Price $180 Price Terms Per Hour Recurring Monthly Setup Fee $0 DESCRIPTION This service provides monthly system support that includes the following services: DHCP and DNS administration, Operating System patching, monitoring via Systems Center Operations Manager and Dell OpenManage, Antivirus updates and scans, hardware maintenance and interaction with the vendor in the case of…