Skip to main content

Contact Center Pilot

January 29, 2019
Estimated Price $29.50 Price Terms Per Service Recurring Monthly Setup Fee $70 DESCRIPTION The Cisco Unified CM call queuing feature provides the capability for queuing the incoming callers to a hunt pilot number. With this option enabled, callers to the hunt pilot can be put in queue to wait for an available agent that is configured as a hunt member to answer the call. Callers receive an initial greeting announcement when they first enter the…

Cloud Voicemail

January 29, 2019
Estimated Price $9.50 Price Terms Per Service Recurring Monthly Setup Fee $37.50 DESCRIPTION Cloud Voicemail takes the place of Exchange Unified Messaging (UM) in providing voice messaging functionality for Microsoft Teams Calling who have mailboxes on Exchange Online. Benefits: Voicemail answering and deposit functionality with enhanced speech transcription Access to voicemail in the user’s Exchange mailbox by using the Teams or Outlook clients The ability to use the Office 365 web-based portal to manage voicemail…

Microsoft- Unified Messaging

January 29, 2019
Estimated Price $9.50 (updated 7/1/19) Price Terms Per Service Recurring Monthly Setup Fee $37.50 DESCRIPTION Unified Messaging voice mail box. Messages left in UM voice mail box are converted to wav format audio and emailed to customer’s outlook box. The message will be translated into a text option in each email.  FUNCTIONALITY LISTSoftware only TECHNICAL SPECIFICATIONSSoftware only INCLUDED SERVICE COMPONENTS – OVERVIEW:Full Maintenance on UM servers OPTIONAL SERVICE COMPONENTS – OVERVIEW:N/A Request this service This…

Cisco Unity – Voicemail Box

January 29, 2019
Estimated Price $10.00 Price Terms Per Service Recurring Monthly Setup Fee $37.50 DESCRIPTION Cisco Unity voicemail box on the Cisco Unity server.  Available for Cisco phones. FUNCTIONALITY LISTCisco Unity Connection lets users access and manage messages from a Cisco Unified IP Phone. TECHNICAL SPECIFICATIONSCisco Unity Connection is highly secure. It is designed for complex distributed global deployments with support for high availability, redundancy, and branch office survivability. It is fully virtualized, and can be run…